Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabetj Jolly

Wellington

Summary

Dynamic retail professional with proven sales expertise at Spotlight, adept at building rapport and enhancing customer engagement. Recognized for increasing sales through exceptional service and effective merchandising. Strong teamwork and collaboration skills, complemented by punctuality and a goal-oriented mindset, drive success in fast-paced environments.

Experienced with engaging customers and driving sales in fast-paced retail setting. Utilizes effective merchandising strategies to enhance shopping experience. Track record of maintaining high levels of customer satisfaction and operational efficiency.

Knowledgeable [Desired Position] with proven background in delivering exceptional customer service in retail environment. Successfully supported store operations through effective inventory management and sales techniques. Demonstrated strong interpersonal skills and reliability in dynamic retail settings.

Retail professional with strong customer service skills and focus on team collaboration. Adept at handling sales transactions, managing merchandise, and assisting customers with product selections to enhance their shopping experience. Known for adaptability and reliability in fast-paced environments, consistently meeting and exceeding sales targets. Strong interpersonal skills, with knack for building rapport and fostering positive customer relationships.

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Industrious [Job Title] offering [Number] years of bakery industry experience ready to add value to [Company] team. Well-versed in processing accurate sales transactions and providing superior customer service.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

2026
2026
years of professional experience

Work History

Retail Sales Assistant

Spotlight
2022 - Current
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Improved store appearance with effective merchandising and creative displays.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Increased sales by providing exceptional customer service and product knowledge.
  • Streamlined checkout process by efficiently operating cash registers and POS systems.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
  • Supported promotional events by setting up displays, creating signage, and engaging customers with enthusiasm about promotions.
  • Boosted add-on sales through suggestive selling techniques and product recommendations.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Recommended complementary purchases to customers, increasing revenue.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Wrapped, boxed and weighed bakery department products.
  • Performed cash, card, and check transactions to complete customer purchases.

Retail Assistant

Baby City
2021 - 2021
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Collaborated with team members to accomplish sales goals and improve overall store performance.

Train Conductor

Transdev
11.2017 - 01.2021
  • Communicated with train dispatchers to obtain and adjust directions.
  • Collaborated with fellow conductors to maintain high standards of professionalism while performing duties on board trains.
  • Performed daily inspections on switches.
  • Facilitated clear communication between onboard staff and control center personnel to address any issues or delays promptly.
  • Conducted comprehensive safety briefings for crew members before each trip, promoting a culture of safety awareness among colleagues.
  • Maintained detailed records of train movements, incidents, and maintenance activities as required by company policy and federal regulations.
  • Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential hazards.
  • Maintained strict schedules for passengers and cargo.
  • Maximized efficiency by coordinating switch movements and coupling train cars during station stops.
  • Improved on-time performance with effective communication between train crew members and dispatchers.
  • Participated in ongoing training programs to stay current with industry best practices and regulatory changes.
  • Managed daily train operations, adhering to strict schedules and regulatory requirements.
  • Provided timely updates to passengers regarding schedule changes or delays, ensuring their satisfaction during travel interruptions.
  • Provided exceptional customer service, assisting passengers with boarding, seating, and luggage storage.
  • Assisted in emergency situations by providing first aid or coordinating response efforts when necessary.
  • Made public announcements on routes and delays.
  • Served as a mentor to new hires, sharing expertise in railway operations and helping them acclimate to the role quickly.
  • Increased fuel efficiency by monitoring fuel consumption and adjusting driving techniques accordingly.
  • Ensured accurate ticket collection and fare enforcement, optimizing revenue for the company.
  • Reduced service disruptions by quickly identifying and resolving mechanical issues before they escalated.
  • Communicated through various methods to conduct train movement.
  • Inspected train in motion and stationary to determine proper functionality.
  • Negotiated and directed train and rail cars movement.
  • Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
  • Checked tickets and passenger information to verify payment, destinations and special considerations.

Education

Bachelor in Applied Management - Accounting

Wellington Institute of Technology
Wellington, NZ
01-2018

Diploma - Food And Beverage Services

Wellington Institute of Technology
Wellington, NZ
01-2013

Skills

  • Punctuality
  • Goal oriented
  • Sales expertise
  • Building rapport
  • Teamwork and collaboration
  • Customer engagement
  • Relationship building

Languages

English
Native or Bilingual

Timeline

Train Conductor

Transdev
11.2017 - 01.2021

Retail Sales Assistant

Spotlight
2022 - Current

Retail Assistant

Baby City
2021 - 2021

Bachelor in Applied Management - Accounting

Wellington Institute of Technology

Diploma - Food And Beverage Services

Wellington Institute of Technology
Elizabetj Jolly