Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
32
32
years of professional experience
Work History
Regulatory Compliance Administrator
Armourguard Security
02.2020 - Current
Coordinated responses to regulatory inquiries or investigations in a professional manner, minimizing potential penalties or sanctions.
Facilitated effective communication between departments through regular meetings focused on sharing information related to regulatory compliance matters.
Worked closely with the local council to address any potential compliance matters that arose – mitigating risk and fostering a proactive approach towards meeting regulatory obligations.
Evaluated existing practices, recommending adjustments as necessary to maintain alignment with regulatory standards.
Managed the timely submission of required infringements for prosecution.
Collaborated with cross-functional teams to ensure consistent understanding and application of regulations.
Maintained effective working relationships with regulatory authorities, suppliers and customers.
Served as a subject matter expert on regulatory requirements, providing guidance and support to colleagues as needed.
Maintained up-to-date knowledge on industry changes and updates, ensuring accurate interpretation of regulations.
Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
Security Officer Static Guard
Armourguard Security
02.2019 - 02.2020
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Reported suspicious activities and persons to law enforcement.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Completed full building and grounds patrols to spot and investigate concerns.
Inventory Control Officer
Coastal Midwest Transport Company
08.2017 - 01.2019
Established strong communication channels between departments, fostering collaboration in managing inventory needs.
Evaluated current technology systems supporting inventory management functions; recommended updates or replacements as necessary to boost efficiency and reliability.
Optimized freight management processes to ensure timely deliveries while minimizing transportation expenses related to inventory movement.
Ensured timely restocking of high-demand products, minimizing potential lost sales due to stockouts.
Processed damaged goods and completed wasted inventory paperwork.
Maintained control of cycle counts, physical inventory and discrepancy research.
Cross-referenced invoices and supplies for reporting accuracy.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Order Picker and Forklift driver
A Mart Furniture
07.2013 - 08.2017
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
Performed proper lifting and handling techniques to maintain safe working environment.
Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
Collaborated with team members to complete picking tasks quickly and efficiently.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Picked and packed order items.
Reviewed order slips, picked products and staged merchandise to be shipped.
Coordinated efficient organization, palletising and transportation of completed packages.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Moved cardboard, plastic ties, and other debris from unboxing to trash.
Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
Assistant Administrator
MPM Marketing Limited
12.2012 - 03.2013
Managed purchasing, stocking and organizing inventory.
Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
Placed orders for materials in short supply to manage office supply inventory.
Performed routine clerical tasks by scanning, filing, and copying documents.
Documented all communication between relevant stakeholders such as vendors, departments, and customers.
Collected, arranged, and input information into database system.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Order Picker
Tip Top Bakeries
05.2010 - 12.2012
Collaborated with team members to ensure timely completion of orders during peak demand periods.
Excellent communication skills, both verbal and written.
Reduced order processing time with the use of RF scanning equipment and inventory management software.
Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
Grocery Night Fill Manager
Coles Supermarket
07.2009 - 05.2010
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Stock Controller
Komatsu
04.2009 - 06.2009
Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
Maintained awareness of industry best practices in stock control and inventory management, incorporating relevant ideas into company procedures for continuous improvement efforts.
Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
Determined and performed appropriate adjustments of authorized stock levels.
Night Supervisor
The Warehouse Manukau
09.2008 - 03.2009
Developed strong relationships with staff members through effective communication and leadership efforts.
Facilitated smooth shift transitions by maintaining open communication between day and night teams.
Collaborated with daytime supervisors to develop strategies for improved efficiency across all shifts.
Managed inventory control, ensuring adequate supplies were available for nightly operations.
Ensured a clean and organized work environment by directing nightly cleaning tasks and routine maintenance activities.
Monitored employee attendance, addressing any issues promptly to maintain optimal staffing levels on the night shift.
Case Manager
Ministry of Social Development
02.2006 - 08.2008
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Facilitated individual and group sessions to promote positive behavior change for clients.
Team Leader Night Fill
The Warehouse Group
03.2001 - 01.2006
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
Led by example, demonstrating commitment and professionalism that inspired team members to excel.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated customer needs and feedback to drive product and service improvements.
Loss Prevention Officer -
The Warehouse Lincoln Road
02.1999 - 03.2001
Completed incident reports and activity logs for accurate, current records.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
Conducted daily store walk-throughs to identify potential security risks
Prevented shoplifting incidents through proactive engagement with customers and consistent visual presence on the sales floor.
Enhanced store safety by identifying potential hazards and addressing them promptly.
Provided exceptional customer service while maintaining vigilance for potential security threats.
Improved store''s inventory accuracy by conducting routine audits and addressing discrepancies.
Supported local law enforcement by providing detailed reports of incidents and cooperating in investigations when necessary.
Collaborated with management to develop and implement effective loss prevention strategies.
Increased overall security awareness through regular training sessions for staff members.
Collaborated with other loss prevention officers to share best practices, improving overall team effectiveness.
Conducted daily store walk-throughs to identify potential security risks.
Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
Interviewed suspects, customers and witnesses to obtain helpful information and statements.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Sigs Corp Telecommunications
NZ Army
03.1993 - 12.1997
Enhanced security measures, significantly mitigating risks during sensitive operations.
Executed tactical operations with accuracy and control.
Ensured soldiers'' welfare with consistent communication, addressing concerns, and providing guidance when needed.
Communicated with command centers to develop and execute tactical plans.
Assisted superiors in devising strategic plans that resulted in streamlined communication channels between units during joint operation exercises.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Trained in infantry tactics, weapons and medical procedures for well-rounded field support.
Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
Assembled, disassembled and maintained various weapons for operational readiness.
Secured and protected military property, assets, and personnel.
Relayed crucial information and coordinated operations using radio communications equipment.
Enhanced unit readiness by conducting thorough training sessions and evaluations.
Upheld code of conduct and maintained professionalism in stressful situations.
Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Education
No Degree - Abnormal Psychology
Career Academy
Online
01-2025
No Degree - Business Administration
Career Academy
Online
07-2020
No Degree -
Northland College
Kaikohe, Northland
11-1993
No Degree -
Northland College
Kaikohe, NZ
12-1991
Skills
Alert
Punctual
Reliable
Attention to detail
Safety Awareness
Focused
Timeline
Regulatory Compliance Administrator
Armourguard Security
02.2020 - Current
Security Officer Static Guard
Armourguard Security
02.2019 - 02.2020
Inventory Control Officer
Coastal Midwest Transport Company
08.2017 - 01.2019
Order Picker and Forklift driver
A Mart Furniture
07.2013 - 08.2017
Assistant Administrator
MPM Marketing Limited
12.2012 - 03.2013
Order Picker
Tip Top Bakeries
05.2010 - 12.2012
Grocery Night Fill Manager
Coles Supermarket
07.2009 - 05.2010
Stock Controller
Komatsu
04.2009 - 06.2009
Night Supervisor
The Warehouse Manukau
09.2008 - 03.2009
Case Manager
Ministry of Social Development
02.2006 - 08.2008
Team Leader Night Fill
The Warehouse Group
03.2001 - 01.2006
Loss Prevention Officer -
The Warehouse Lincoln Road
02.1999 - 03.2001
Sigs Corp Telecommunications
NZ Army
03.1993 - 12.1997
No Degree - Abnormal Psychology
Career Academy
No Degree - Business Administration
Career Academy
No Degree -
Northland College
No Degree -
Northland College
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