Elizabeth Yarnall
Wellington,WGN
Summary
Accomplished Business Administrator equipped with four years of diverse and progressive experience in project and program management. Detail oriented and communication savvy with record of successful project integration. Skilled at defining and controlling scope, achieving project objectives, managing and building cross-functional teams.
Overview
5
5
years of professional experience
Work History
Administrator - Business Operations
Harvey Norman Commercial Sales
Wellington, WGN
06.2021 - Current
- Developed monthly reports.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
- Revised plans to meet changing goals and requirements.
- Anticipated and prepared required materials for meetings.
- Managed day-to-day development issues.
- Developed strategic plans and initiatives.
- Strategic Business Administrator with 3 years of experience successfully leading diverse teams through both routine and transitional business operations. Responsible manager of company finances with dedication to both organizational bottom-line and well-being of personnel. Successful supervisor of targeted marketing strategies with measured growth targets in mind.
- Streamlined workflow.
- Observed all laws, regulations and other applicable obligations.
- Oversaw process improvement initiatives.
- Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
Salesperson
Harvey Norman Wellington
Wellington, Capital And Coast
02.2021 - 06.2021
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Improved customer service and telecommunication skills to build lasting relationships.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Was hired and extended opportunity to continue sales in a Commercial scope, while bringing education and import skills to a team unfamiliar with the field.
- Demonstrated an ability to self manage and organize while maintaining growth, which leveraged me an administrative role in a higher occupation within the company.
Sales Associate
Harvey Norman Furniture
Dunedin, Otago
02.2019 - 02.2021
- Provided positive first impressions to welcome existing, new and potential customers.
- Advised clients on transportation and payment methods.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Florist Assistant
Marguerita Florist
Dunedin, Otago
01.2018 - 01.2020
- Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
- Assisted customers with floral product design and selection by imparting knowledge of flowers and plants.
- Engaged in accepted loss prevention practices throughout store premises.
- Performed daily cash register opening and closing functions and generated daily sales reports.
- Maintained high standard of organization and cleanliness of store premises.
- Worked with customers to determine type of arrangement desired, occasion and date, time and location for each arrangement needed.
Education
Bachelor of Arts - Political Science
University of Otago
Dunedin, OTAHigh School Diploma -
Columba College
Dunedin, OTA2016
Skills
- Records Organization and Management
- Staff Scheduling
- Originality and Creativity
- Verbal and Written Communication
- Goal Setting
- Quality Assurance
- Employee Motivation
- Cost Reduction
- Problem Anticipation and Resolution
- Database Maintenance
Illustration and Graphics Design
I took additional courses in illustration and graphics design through night classes at Otago Polytechnic, and gained certificates in both.
I was able to create and manage my own website for the sale of commission art. I have featured in galleries, and maintained the hobby consistently so that i have been able to match the ability and skill of trained artists through what has been mostly my own independent study.
This has taught me that I have both an acumen for business and continual growth. I have the passion to keep learning and maintain investment in passing my own expectations and goals. I will show this passion and positive attitude in any work place i inhabit, It is to my benefit that with these learned skills I can find the challenges of work rewarding, and encourage a positive attitude in others during situations of adversity.
Timeline
Administrator - Business Operations
Harvey Norman Commercial Sales
06.2021 - Current
Salesperson
Harvey Norman Wellington
02.2021 - 06.2021
Sales Associate
Harvey Norman Furniture
02.2019 - 02.2021
Florist Assistant
Marguerita Florist
01.2018 - 01.2020
Bachelor of Arts - Political Science
University of Otago
High School Diploma -
Columba College
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