Summary
Work History
Education
Skills
Keyareasofexpertise
Timeline
Generic

Elizabeth Heeni Riddell

Rolleston,CAN

Summary

Now seeking a new and exciting challenge I am eager to transfer my enhanced skill set into the role as a Whānau Worker.

A highly dedicated, resourceful individual benefiting from extensive experience and training across a range of correctional facilitates including management of high-risk inmates, those undergoing treatment for drug issues, and those who pose a serious threat of harm to themselves or others. Experience in leadership roles has demonstrated an ability to lead by example, communicate effectively and efficiently with both team members and prisoners, and manage and implement core changes to set policies and frameworks. Seen as conscientious, thorough, and reliable with a strong ability to self-manage, reach key objectives, manage, direct and supervise whilst working collaboratively with a range of internal and external stakeholders. A dedicated and resourceful person with strong leadership skills coupled with proven reliability and capability.

Work History

Principal Corrections Officer/Senior Corrections Officer

Canterbury Prisons
  • Building Whakawhanaungatanga to support positive relationships and outcomes
  • Delivering Te Whare Tapa Whā values in work practices enabling me to support clients, whānau and team members
  • Addressing the individual needs of clients and whānau to formulate a tailored treatment plan
  • Conducting regular assessments of client’s needs, strengths and resources to develop treatment plans
  • Coordinating referrals and communicating to external agencies for additional support for clients and whānau
  • Worked collaboratively with facilitators, psychologists and medical staff to coordinate the wellbeing of clients
  • Daily implementation and delivery of the Active Management policy with high security remand prisoners
  • Monitoring and reporting on any changes in behaviour, breaches in safety or potential threats
  • Build strong relationships with clients to establish a level of trust and open communication
  • Escorting prisoners to Court appearances, and prison transfers using both prison transport systems and commercial aircraft
  • Assisting the ‘Self-Care’ prisoners with their budgets and providing an escort so they could complete their weekly grocery shopping
  • Monitoring, observing, and reporting on client behaviour, identifying any emerging issues and communicating these to the team and specialist staff as required
  • Being proactive with regular communication with the clients to evaluate their concerns, and review their progress against their treatment plan, identifying any issues and providing solutions where appropriate
  • Daily liaison with the clients and the team to ensure a collaborative approach is taken in the design and monitoring of the treatment plans
  • Communicating any issues that need addressing
  • Building strong relationships to ensure open communication, collaborative problem solving, to provide positive reinforcement on their progress and keep their motivation levels high.
  • Assisted in the development of individualized treatment plans for each inmate based on their needs and risk factors.
  • Initiated disciplinary action when necessary, following established procedures for documenting violations and infractions.
  • Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.

Education

NZQA

Skills

  • Analytical problem solving
  • Interpersonal communication
  • Teamwork
  • Planning
  • Leadership
  • Collaboration
  • Workplace health and safety

Keyareasofexpertise

  • Analytical Problem Solver
  • Interpersonal & Communication Skills
  • Planning
  • Leadership / Teamwork
  • Collaborative working relationships
  • Workplace Health and Safety

Timeline

Principal Corrections Officer/Senior Corrections Officer

Canterbury Prisons

NZQA
Elizabeth Heeni Riddell