Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact organisation success. Dedicated to applying training, monitoring and morale-building abilities to enhance engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Business Coordinator
Ministry Of Business, Innovation, And Employment
01.2022 - Current
Fostered relationships to identify external stakeholders and vendors business needs to enhance understanding and co-operation needed to achieve desired results.
Evaluated situations and delivered targeted solutions using various tools and resources.
Conducted financial activities for monthly reconciliation, invoicing, auditing to assist with annual budget.
Managed staffing, recruitment and new hire process.
Facilitated communication with clients and team members to improve business strategy and operation.
Produced engaging internal communication activities includes branch newsletter content for website narratives that aligned with corporate brand strategy and visions.
Devised, streamline and create processes and new processes to boost long-term business success and continuous improvement.
Developed correspondence letters, memos and emails.
Kaiako
Childspace Early Learning Centre
10.2020 - 12.2021
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Applied play-based strategies to provide diverse approaches to learning.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Addressed behavioural and learning issues with parents and daycare management.
Identified signs of emotional and developmental problems in children to inform and support parents.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviours.
Create an environment that celebrates the three principles of Te Tiriti ō Waitangi (Protection, Participation and Partnership).
Prepare and attend parent/ kaiako conversation evenings and on-going parent education.
Team Leader/Teacher
Zig Zag Zoo Early Learning Centre
01.2018 - 09.2020
Mentored and guided employees to foster proper completion of assigned duties.
Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Built strong relationships with parents and outside agencies through positive attitude and attentive response.
Facilitated training for teaching team through daily coaching and regular performance appraisals.
Demonstrated knowledge of organisation mission and goals and mentored teachers in reaching objectives aligned with organisation core values.
Assisted Centre Manager with new hire processing and existing training programs.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Work alongside the Centre Manager to oversee the effective implementation of assessment, planning and evaluation
Ensuring the relevant legislation and policies are adhered to at all times
Acting Manager
Zig Zag Zoo Early Learning Centre
10.2019 - 12.2019
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximise team agility and performance.
Maximised performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes and parents demands.
Established and updated work schedules to account for changing staff levels and expected workloads.
Delivered feedback to decision-makers regarding teachers performance and training needs.
Applied parents feedback to develop process improvements and support long-term business needs.
Educator Assistant (Volunteer)
South Coast Baptist College
06.2016 - 10.2016
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Built relationships and communicated with parents to provide best learning environment for children.
Differentiated instruction to meet needs of diverse learners.
Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
Collaborated with adults and children to provide safe and educational experience.
Business & Event Assistant (Intern)
PAN International
02.2011 - 07.2011
Met with stakeholders to establish favourable business relationships and support mutually beneficial interests.
Coordinated with over vendors and event contributors, caterers and transportation services.
Identified cost savings by researching new vendors and negotiating with partnered vendors.
Managed administrative logistics of events planning, event booking and event promotions.
Coordinated schedules and timelines for events.
Managed event logistics and operations.
Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
Led vendor negotiations to obtain cost-effective services and products.
Developing media kit and other marketing materials
Education
New Zealand Certificate - Regulatory Compliance (Core Knowledge) Level 3
The Skills Organisation
Wellington, NZ
08.2022
Graduate Diploma - Education (Primary)
Edith Cowan University
Perth, Westen Australia
12.2015
Masters in Professional Communication - Creative Service
Edith Cowan University
Perth, Western Australia
07.2009
Bachelor of Communications - Advertising And Mass Communication
Edith Cowan University
Perth, Western Australia
06.2008
Diploma in Mass Communication - Journalism
Tunku Abdul Rahman College
Kuala Lumpur, Malaysia
05.2006
Skills
Culturally aware and gather information to understand clients needs
Coordination/Planning to develop plan of action
Influencing decision making to support the success of clients
Monitoring/Maintaining records and clients privacy
Business Management Systems (Promapp, Officevibe, Teamsite, FMIS)
Financial Management
Operational Requirements
Logistics Functions and Cost Management
Human Resource Management
References
References will be provided upon requested.
Timeline
Business Coordinator
Ministry Of Business, Innovation, And Employment
01.2022 - Current
Kaiako
Childspace Early Learning Centre
10.2020 - 12.2021
Acting Manager
Zig Zag Zoo Early Learning Centre
10.2019 - 12.2019
Team Leader/Teacher
Zig Zag Zoo Early Learning Centre
01.2018 - 09.2020
Educator Assistant (Volunteer)
South Coast Baptist College
06.2016 - 10.2016
Business & Event Assistant (Intern)
PAN International
02.2011 - 07.2011
New Zealand Certificate - Regulatory Compliance (Core Knowledge) Level 3
The Skills Organisation
Graduate Diploma - Education (Primary)
Edith Cowan University
Masters in Professional Communication - Creative Service
Edith Cowan University
Bachelor of Communications - Advertising And Mass Communication
Team Coordinator at Ministry of Business, Innovation, and Employment of New ZealandTeam Coordinator at Ministry of Business, Innovation, and Employment of New Zealand