Elizabeth VICTORIA LOWE
Auckland
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to optimise patient care alongside with the pharmacist. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes. Resourceful and results-driven with a passion for growth and efficiency to meet hospital pharmacy needs and increase service value.
Overview
4
4
years of professional experience
Work History
Student Pharmacist
Chemist Warehouse
03.2024 - Current
- Enhanced patient care by accurately dispensing medications and providing thorough medication counselling.
- Ensured patient safety by diligently checking for drug interactions, allergies, and appropriate dosages before dispensing medications.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Counselled patients on new medications and OTC products.
- Used pharmacy software to enter prescription
- Communicated closely with patients, ensuring medical information was kept private.
Casual Vaccination Admin
The Medication Management Hub
04.2023 - Current
- Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others as a group
- Fixed Term, Entered flu and COVID vaccination data into RxOne and AIR
- Worked on-site to ensure the efficient check-in and check-out process for patients receiving vaccinations
- Engaged with diverse populations from various backgrounds in order to build trust and maximize vaccine uptake rates
- Maintained accurate records of all vaccination administration, including patient demographics, vaccine lot numbers, and other pertinent information
- Performed quality assurance checks on vaccines prior to administration to ensure proper storage conditions were met
- Assisted patients in understanding the importance of receiving the vaccine as well as potential side effects
- Consistently provided clear instructions on how individuals should prepare for their vaccination appointment
- Maintained a professional demeanor at all times while providing care in a compassionate manner.
Cafe Helper (Causal)
Cafe rhythm
06.2020 - 06.2023
- Successfully communicated with customers regarding menu items and specials
- Maintained high standards of cleanliness throughout the cafe by regularly cleaning tables, floors, counters and equipment
- Prepared reports on daily production activities for management review
- Performed opening, closing duties including setting up, breaking down workstations.
Retail Sales Associate
Brand Collective
11.2022 - 04.2023
- Demonstrated ability to effectively manage customer service in a fast-paced environment
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions
- Utilised upselling techniques to promote additional products and increase sales
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Listened to customer needs and desires to identify and recommend optimal products
- Managed efficient cash register operations
- Developed strong rapport with customers and created positive impression of business.
Pharmacy Assistant
NDL Pharmaceuticals Ltd
07.2022 - 12.2022
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages
- Communicated instructions to patients or caregivers about proper use and storage of drugs
- Assisted pharmacist by receiving prescriptions from patients and responding to patient questions regarding prescription and OTC products
- Maintained an organized and clean work environment in accordance with safety regulations
- Performed cashier duties such as accepting payments, issuing receipts, and balancing daily transactions
- Collaborated closely with pharmacists in order to provide accurate drug information to customers
- Assisted customers with product selection, providing advice on dosage and side effects of medications.
Cashier
I am Yogost
11.2020 - 01.2022
- Learned duties for various positions and provided backup at key times
- Used POS system to enter orders, process payments and issue receipts
- Worked flexible schedule and extra shifts to meet business needs
- Welcomed customers and helped determine their needs
- Addressed customer needs and made product recommendations to increase sales
- Performed cash, card and check transactions to complete customer purchases
- Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Education
Bachelor of Pharmacy -
The University of Auckland
Skills
- Active listening
- Patient Counselling
- Medication Dispensing
- Time management
References
Margaret Chung, Cafe Owner, (022) 381-0716, Mky.chung@gmail.com
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Full Professional
Korean
Elementary
Timeline
Student Pharmacist
Chemist Warehouse
03.2024 - Current
Casual Vaccination Admin
The Medication Management Hub
04.2023 - Current
Retail Sales Associate
Brand Collective
11.2022 - 04.2023
Pharmacy Assistant
NDL Pharmaceuticals Ltd
07.2022 - 12.2022
Cashier
I am Yogost
11.2020 - 01.2022
Cafe Helper (Causal)
Cafe rhythm
06.2020 - 06.2023
Bachelor of Pharmacy -
The University of Auckland
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