Ella Butcher
Dunedin,Otago
Summary
Motivated team player experienced in providing exceptional customer service. Proven ability to remain calm and professional in high-stress situations. Possesses exceptional communication, organizational and multitasking skills. Committed to providing the highest quality service and creating a positive customer experience. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
CSR
Larsons Pharmacy, NZ Post, KiwiBank
Dunedin, Otago
08.2022 - Current
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Assisted with mentoring new employees during and after training
- Assisted customers with product selection based on their needs and preferences
- Communicated effectively with customers via telephone, email, and face-to-face interactions
- Educated customers about different types of banking services available at the branch.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
Checkout Operator
New World
Mosgiel, Dunedin
03.2021 - 07.2022
- Processed cash, credit, debit, and check payments accurately and efficiently.
- Maintained cleanliness of checkout area and ensured it was well stocked at all times.
- Followed store policies regarding returns, refunds, discounts.
- Greeted customers in a friendly and courteous manner.
Education
Taieri College
Skills
- Customer Focus
- Positive Attitude
- Multitasking
- Time Management
- Product Sales
- Computer Proficiency
- Positive and professional
- Paperwork Processing
References
References available upon request
Timeline
CSR
Larsons Pharmacy, NZ Post, KiwiBank
08.2022 - Current
Checkout Operator
New World
03.2021 - 07.2022
Taieri College
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