Enthusiastic and reliable worker that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Demonstrates remarkable loyalty and multitasking abilities. Skilled in safe food handling and maintaining cleanliness
Overview
5
5
years of professional experience
Work History
Front of House Server
Sri Thai
70 Bridge Street, Ahuriri, Napier
06.2021 - Current
Promptly clearing tables and resetting them for incoming guests while maintaining a clean and inviting dining area, contributing to a pleasant atmosphere.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Exhibited strong multitasking abilities by simultaneously managing phone orders, dine-in customers, and take-out pickups. Maintaining composure under pressure.
Demonstrated strong knowledge of menu offerings, confidently answering questions and making personalized suggestions to guests.
Collaborated with kitchen staff to ensure accurate order preparation, contributing to positive guest feedback.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Front of House Server
Adoro Cafe
7/1 Dickens Street, Napier South
02.2022 - 11.2022
Front of House Server
Cafe Nosh
61 Bridge Street, Ahuriri, Napier
12.2019 - 02.2022
Education
NZQA Level 2 -
Napier Girls High School
Clyde Road, Bluff Hill, Napier
12-2021
Skills
Loyal
Punctuality
High energy and stamina
Multitasking Abilities
Cleanliness
Warm and friendly
Hospitality service expertise
Safe food handling
Adaptable and flexible
Reliable and responsible
Interests
I enjoy gardening and spending my time outdoors as much as I can! Especially hobbies that combine physical activity with outdoor exploration
I have a passion for photography and editing photos
I love to read in my spare time, especially under the sun
Passionate about balancing physical health with mental and emotional wellness
I enjoy helping others and giving back to the community