Ella Cummings
Christchurch,Redwood
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
3
3
years of professional experience
Work History
Checkout Operator
Mitre 10 Mega
09.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered incoming calls to offer information and direct individuals to correct personnel.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Stylist
Pagani
03.2022 - Current
- Acknowledged, interacted and built relationships with clients to stimulate loyalty.
- Connected and engaged with customers to understand styling needs.
- Supported sales floor, cash wrap and back of house to catalyze daily operations.
- Embraced fashion and understood market trends to articulate in client interactions.
- Advised client base of new products and seasonal fashions to increase store sales.
- Served as brand storyteller to create experiences that drove sales and achieved store goals.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Party Host
Chipmunks
03.2021 - 03.2022
- Supervised children's activities, maintaining happiness, safety and well-being.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
- Decorated and set tables in accordance with party themes and age groups.
- Planned parties according to customer specifications.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Processed payments with focus on accuracy and correct cash-handling procedures.
Education
High School Diploma -
Avonside Girls' High School
Christchurch, NZ12.2022
Skills
- Persuasive Selling
- Sales Expertise
- Ironing Clothing
- Multiple Priorities Management
- Detailed Instruction
- Administrative Duties
- Special Occasion Styling
- Customer Preferences
- Organization
- Dispute Resolution
- Security Standards
- Customer Transactions
- Customer Needs Assessment
- Task Prioritization
- Fashion Styling
- Complex Transactions
- Cleaning and Sanitizing
- Workflow Efficiency
- Active Learning
- Store Opening and Closing
Languages
Maori
Professional Working
Timeline
Checkout Operator
Mitre 10 Mega
09.2023 - Current
Stylist
Pagani
03.2022 - Current
Party Host
Chipmunks
03.2021 - 03.2022
High School Diploma -
Avonside Girls' High School
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