Ella Jamieson
Queenstown,OTA
Summary
I am an outgoing, hardworking 19 year old who enjoys trying different experiences in life. I enjoy a challenge and understand that growing a business requires staying customer friendly, and focused yet still keeping the goals of my employer as a priority. I am considered hardworking and when I get a task, I am focused and determined to finish. I am a good communicator, caring, friendly and enthusiastic toward others.
Overview
2
2
years of professional experience
Work History
Retail Assistant Manager
Stirling Sports
09.2023 - Current
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Collaborated with store manager to develop action plans for improving overall store performance metrics.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Front of House Waitress
Canyon Brewing
04.2023 - Current
- Used slow periods to restock supplies, ice, trays, and polishing cutlery.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Served food and beverages promptly with focused attention to customer needs.
Retail Assistant
Glassons
06.2022 - 12.2023
- Checked pricing, scanned items, applied discounts, and printed
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Customer Service/Food Retail
Gelato NZ
11.2022 - 03.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
Lifeguard
The Y
09.2022 - 03.2023
- Attentively monitored swimmers to identify distress.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Nanny
Private Family
08.2022 - 02.2023
- Organized and cleaned the home after activities
- Assisted children with homework assignments and special projects across different subjects.
- Supported children in meals, snacks, and socialization.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
Education
Glendowie College
Skills
- First Aid and CPR
- Proven Customer Service Skills
- Excellent People Skills
- Strong Practical and Physical skills
- Focused/Determined
- Creative
- Customer Engagement
Timeline
Retail Assistant Manager
Stirling Sports
09.2023 - Current
Front of House Waitress
Canyon Brewing
04.2023 - Current
Customer Service/Food Retail
Gelato NZ
11.2022 - 03.2023
Lifeguard
The Y
09.2022 - 03.2023
Nanny
Private Family
08.2022 - 02.2023
Retail Assistant
Glassons
06.2022 - 12.2023
Glendowie College
Similar Profiles
Bree DinanBree Dinan
Retail Worker at Stirling sportsRetail Worker at Stirling sports
James MullerJames Muller
Retail Assistant at Stirling SportsRetail Assistant at Stirling Sports
Livia PereiraLivia Pereira
Casual Retail Assistant at Stirling SportsCasual Retail Assistant at Stirling Sports