Ella Kerr

Time management skills, able to balance multiple tasks and priorities

• Strong decision-making skills, especially in emergency situations
• Strong communication and teamwork skills (working with upto 6 people at once)
• Ability to remain calm and composed in high-pressure situations
• Trained in basic and advanced first aid, CPR, AED use, and water rescue techniques
• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ability to educate the public on beach safety, rules, and proper conduct
• Enhanced safety of beach visitors by enforcing swimming area boundaries and rules.

• Provided physical, mental and personal care for residents with brain related injuries
• De-escalated stressful situations and supported residents and families with empathy and compassion during difficult times.
• Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
• Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
• Undertook cleaning and cooking services

• Biosecurity - Pest flora and fauna surveys, monitoring and control of: (Invasive species: invertebrates - Argentine and Darwin ants, mammalian; rats, feral cats, herpetofauna; Plague skinks and plant pests - Wild Ginger, Asparagus, woolly nightshade, Climbing Glox etc.)
• Knowledge of Pest Control Practices: Understanding of council-approved methodologies for controlling invasive plants and animals, including knowledge of safe and effective use of herbicides and physical removal techniques
• Collected essential field data using GPS devices and GIS software to inform resource management decisions.
• High level of Physical fitness able to carry heavy bags (5-10kg) and walk 5-10km Daily.
• Conducted routine maintenance on equipment and tools to ensure safe and efficient operation during fieldwork tasks.
• Effective Communication in the Field
• Improved ecosystem health by implementing habitat restoration projects such as invasive species removal and native planting.

• Supporting a master's student with research focused on locating, handling, and tracking geckos in the Coromandel region
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Responsibilities include assisting with field surveys to identify gecko habitats, safely capturing and handling geckos for research purposes, and collecting data on their behavior, health, and distribution
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proven ability to learn quickly and adapt to new situations.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

• Native tree planting (Southern region): St Clair wetlands, Horoeka Cone, Aramoana, St Kilda, Tomahawk Lagoon
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Represented organization positively and professionally while providing community with much-needed services.
• Promoted environmental awareness with educational workshops and hands-on activities.
• Boosted fundraising efforts, securing valuable donations through targeted campaigns.
• Supported animal welfare, caring for animals and facilitating adoption events.

• Beach Ed course is designed to provide practical water skills in a real beach setting, to year 0 - 8 students, for groups between 30 and 100
• Role: Teach young people how to be beach safe, using materials that align with the principle values and key competencies of The New Zealand Curriculum and Water Skills for Life Competencies
• Skills: Safety awareness, Active listening and Cultural Sensitivity
• Classroom management: Teach and manage a class of students independently
• Instructional skills demonstration & physical teaching: Breaking down life-saving techniques into easy-to-understand steps, with a focus on practical application
• Patience & Adaptability: Ability to work with students of varying abilities and learning speeds, adjusting teaching methods as needed.
• Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
• Collaborated with adults and children to provide safe and educational experience.

• Worked effectively in fast-paced environments.
• Learned and adapted quickly to new technology and software applications.
• Cultivated warm relationships with regular customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Boosted overall sales by confidently recommending daily specials and upselling menu items.

• Greeted customers and provided outstanding customer service.
• Placed orders to restock items before supplies ran out.
• Trained kitchen staff to perform various preparation tasks under pressure.
• Enhanced overall shopping experience for customers with a clean, organized, and visually appealing retail space.
• Enhanced retail data accuracy by diligently collecting and entering product information into the system.
• Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
• Washed, peeled, and cut fruits and vegetables.
• Made food according to standard recipes with requested changes for customer satisfaction.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.
• Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.

• Demonstrated leadership as a lead instructor for Junior surf at Tairua surf club during the clubs summer kids programme.
• Monitored changing weather and ocean conditions with potential to impact surf activities.
• Empowered guests and built confidence by training on techniques and praising good performance.
• Enhanced student surf/Lifeguarding abilities by implementing personalized coaching techniques and tailored lesson plans.
• Collaborated with other instructors to share best practices, optimize lesson plans, and improve overall teaching quality.
• Plan and instruct Morning lessons (Mon-Friday) (9-12pm)
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• Nature based programmes gets Kiwi kids outside
• Free-play in a natural setting with as little assistance as possible from equipment and technology
• Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
• Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
• Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
• Applied play-based strategies to provide diverse approaches to learning.

• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Used pizza cutter to slice pizzas according to size and customer specifications.
• Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.

• Supported team members during busy periods, ensuring smooth operations throughout the store.
• Handled customer inquiries, addressing concerns with professionalism, empathy, and politeness.
• Enhanced customer satisfaction by providing efficient and friendly service at checkout lanes.
• Assisted in training new employees on proper procedures for shelf stocking, cashier operations, and general store policies.
• Promoted a safe shopping environment by adhering to food safety standards when handling perishable items.
• Assisted customers with price checking fruits and vegetables and finding requested items in department.