Ella Mahuika
Christchurch
Summary
Dynamic and detail-oriented professional with experience at Lumino the Dentist, excelling in front desk operations and patient scheduling. Proven ability to enhance patient satisfaction through effective communication and problem-solving. Skilled in maintaining operational efficiency and managing inventory, ensuring a seamless healthcare experience. Committed to teamwork and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Sterilising Nurse/Receptionist
Lumino the Dentist
05.2023 - Current
- Assisted in the implementation of infection control protocols to maintain a safe environment.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Monitored inventory of medical supplies, facilitating timely reordering to maintain operational efficiency.
- Enhanced patient satisfaction by providing efficient and professional front desk support, including appointment scheduling and phone triage.
- Improved communication between patients and healthcare providers by effectively conveying messages, test results, and prescription instructions.
- Managed patient scheduling, ensuring efficient appointment flow and minimal wait times.
Kitchen Hand
Recreation Hotel
05.2022 - 10.2023
- Prepared and organized ingredients for meal production, ensuring efficiency and adherence to food safety standards.
- Assisted chefs in food preparation, maintaining cleanliness and order in kitchen workspace.
- Operated kitchen equipment safely and efficiently, adhering to operational protocols.
- Monitored stock levels of supplies, notifying management of replenishment needs promptly.
- Supported team members during peak service hours, enhancing overall kitchen productivity.
- Maintained cleanliness of kitchen areas, including dishwashing and waste disposal procedures.
- Developed familiarity with food safety regulations, promoting a hygienic work environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Cleaner
Aachen Place Motel
11.2022 - 03.2023
- Maintained cleanliness of guest rooms, ensuring adherence to hotel standards.
- Utilized cleaning equipment and chemicals safely and effectively.
- Conducted routine inspections to identify maintenance issues and ensure guest satisfaction.
- Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
- Managed inventory of cleaning supplies, ensuring availability for daily operations.
- Responded promptly to guest requests for additional services or supplies.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
Education
High School Diploma -
Greymouth High School
Greymouth, NZBachelor of Science - Biochemistry
University of Canterbury
Christchurch, New Zealand, NZ04-2027
Skills
- Detail-oriented
- Front desk operations
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Office administration
- Patient scheduling
Timeline
Sterilising Nurse/Receptionist
Lumino the Dentist
05.2023 - Current
Cleaner
Aachen Place Motel
11.2022 - 03.2023
Kitchen Hand
Recreation Hotel
05.2022 - 10.2023
High School Diploma -
Greymouth High School
Bachelor of Science - Biochemistry
University of Canterbury
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