Ella Poppelwell

• Enhanced team productivity by delegating tasks to enhance efficiently of the team.
• Mentored new hires, ensuring proper training in sales techniques, customer service, and store operations.
• Fostered a positive work environment by promoting teamwork.
• Managed cash handling procedures.
• Provided exceptional customer service to enhance customers experiences.

• Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
• Looked after 25 residents, hosting fortnightly events for them and undertaking welfare checks monthly.
• Promoted diversity and inclusion to create welcoming and inclusive living environment for all students.
• Undertook three weeks of full time training to prepare for this role.

• Greeted customers and helped with product questions, selections, and purchases.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Processed transactions efficiently using point-of-sale systems.
• Greeted customers and provided outstanding customer service.
• Lotto trained.
• Cash Handling.

- Undertaking regular temperature checks to ensure food is in the safe zone.

• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Skilled at working independently and collaboratively in a team environment.