Ella Smith
Wellington
Summary
Focused Designer proficient in using drafting instruments, paints and brushes and computer-aided design (CAD) equipment. Prepares sketches and detailed drawings to illustrate concepts and designs. Effectively collaborates with customers or design committees to gain buy-in and approval.
Overview
14
14
years of professional experience
Work History
Barista
Old George Coffee Shop
04.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Front of House Employee
Icing On The Cake
01.2021 - 02.2022
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.
Customer Service Representative
Scentre Group
11.2019 - 12.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
Babysitting
12.2020 - 01.2023
- Experience with ages from 2-12
Volunteer
Chefs for Compassion
03.2011 - 08.2016
- Preparing meals with teams for families in need
Education
Bachelor of Design Innovation - Industrial Design
VUW
Wellington10.2024
High School Diploma -
St Mary's College
Auckland, NZ12.2021
Skills
- Clear communication, written and spoken
- Attentive and patient listener
- Great memory for details
- Friendly and outgoing
- Exceptional customer service
- Adaptive and creative
- Eager to learn and take advice
- Motivated
Proficient programs
- Blender
- Fusion 360
- Photoshop
Personal profile
Self-published my first fiction novel while currently working on my second, ballet for 12+ years, creative painting and crafting
References
- Tanya Gibbs, 022-348-8099, e61.cafe@gmail.com
- Urmila Keshav, 021-129-2733, (09) 360 9797, yummy@icingonthecake.co.nz
- N. Bialostocki, 021-940-131, nina@bialostocki.com
Timeline
Barista
Old George Coffee Shop
04.2023 - Current
Front of House Employee
Icing On The Cake
01.2021 - 02.2022
Babysitting
12.2020 - 01.2023
Customer Service Representative
Scentre Group
11.2019 - 12.2021
Volunteer
Chefs for Compassion
03.2011 - 08.2016
Bachelor of Design Innovation - Industrial Design
VUW
High School Diploma -
St Mary's College
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