Ella Zhang
Auckland,Glenfiled
Summary
Experience in providing customer service and event management and planning, with expertise in public interaction and communication, and planning of events .Excellent in schedule management and arrangement, interpersonal communication, customer service, etc. Take your work seriously and work hard to learn new skills.
Overview
2
2
years of professional experience
Work History
Receptionist
Joy Eatery
04.2023 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Help customers order, collect cash and make change.
Cashier
Lawson Convenience Store
01.2022 - 07.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs.
- Help stores restock to ensure the quality and quantity of merchandise.
- Assist store manager to count product quantity.
Supermarket online order purchaser
Carrefour
09.2022 - 11.2022
- Process online orders for supermarkets.
- Help customers purchase and package goods according to their online orders.
Tea Brewer
Hua Jian Xiao Zhu
10.2021 - 12.2021
- Help the store manager make tea bags.
- Brew different flavors of tea.
- Adjust the taste of scented tea according to the needs of the guests.
- Assist store clerks in ordering and serving customers.
- Three years of tea making experience.
Education
Bachelor of Communications - Media Study And Public R=Relationship
Massey University of Auckland
Auckland, NZ02.2024
Skills
- Customer and Client Relations
- Time Management
- Organization Skills
- Greet Visitors
- Verbal and Written Communication
- Sorting and Labeling
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Receptionist
Joy Eatery
04.2023 - 07.2023
Supermarket online order purchaser
Carrefour
09.2022 - 11.2022
Cashier
Lawson Convenience Store
01.2022 - 07.2022
Tea Brewer
Hua Jian Xiao Zhu
10.2021 - 12.2021
Bachelor of Communications - Media Study And Public R=Relationship
Massey University of Auckland
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