Elle-maree Wright
Tauranga,BOP
Summary
Strong competitive sales drive, adaptability and perseverance. Well-honed listening skills and problem-solving attitude to uncover needs and overcome objections to close sales and achieve goals. Organized and dependable person successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Area Sales Manager
Autolink
03.2020 - Current
- Servicing 15+ key customers across BOP
- Executed proven strategies to hit sales quota and help the company achieve goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established strong relationships with major accounts through outstanding customer service interactions.
- Introduced new products to meet customer demand and increase profits.
- Formulated tactics and strategies to target new potential customers.
- Collaborated with suppliers to create and promote new products.
- Maintain paint systems
- Ensured urgent tasks are completed in a timely manner
Assistant Store Manager
Sheridan
07.2019 - 02.2020
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Sales Assistant
Adairs Retail Group
01.2015 - 02.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
NCEA LEVEL 1 -
Mount Manganui Collage
Mount Maunganui, NZ07.2009
Skills
- Positive attitude that is infectious to others
- Calm in high stress situations
- Motivated by competition
- Closing Strategies
- High level of self-motivation
- Client Inquiries
- Prospecting and Cold Calling
- Take responsibility for personal growth
Additional Information
My hobbies include
- Fishing
- Bike riding
- Gym
References available on request
Jamie Parks -Current manager
Micheala Tupper-sheridan manager
Timeline
Area Sales Manager
Autolink
03.2020 - Current
Assistant Store Manager
Sheridan
07.2019 - 02.2020
Sales Assistant
Adairs Retail Group
01.2015 - 02.2019
NCEA LEVEL 1 -
Mount Manganui Collage
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