Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elly Ngo

Christchurch

Summary

Im a positive person who has a good attitude at work. I work well with others, and have a solid understanding of customer service principles and the importance of multitasking, teamwork and communication in fast-paced environments. I have great customer service skills and am able to ensure a good experience for customers while maintaining high standards of service.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Doubles Cafe
03.2025 - Current
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.

All Rounder

Chipmunks Playland and Café
08.2023 - Current
  • Provided great customer service and creating a fun atmosphere for children's parties.
  • Handled any unexpected issues or emergencies calmly and professionally.
  • Educated guests on rules and policies to deliver safe, enjoyable experiences.
  • 5 months experience prepping and cooking food in the kitchen while maintaining cleanliness and health safety.
  • Supervised children's activities and the playgrounds, maintaining happiness and safety.

Waitress/FOH

Sunshine Vietnamese Restaurant
03.2020 - 07.2023
  • Worked in stressful and busy environments alone multitasking jobs like packing takeaway orders, table service taking, phone orders, preparing beverages, and cleaning while maintaining friendly service.
  • Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrates good communication skills through regular interactions with others.
  • Demonstrated professionalism and composure during high-pressure and fast-paced shifts.

Education

Level 3 Ncea -

Kaiapoi High School

Level 2 Ncea -

Kaiapoi High School

Level 1 Ncea -

Kaiapoi High School

Year 10 -

Kaiapoi High School

Year 9 -

Kaiapoi High School

Skills

  • Hardworking - I am hardworking because I put 100% into everything I do and put in my best efforts into everything I also have experience working in fast paced work environments
  • Dependability - I am very trustworthy and reliable when it comes to work, as I can multitask and get things done on time and can do them to a high standard
  • Leadership Skills - I have a lot of experience with leadership skills as I can delegate tasks, communicate with others, and share my ideas with others
  • Willingness to learn - I am very eager to learn new things as I am the type of person that wants to learn new skills that will be useful in the future
  • Positive Attitude - I always have a positive attitude when it comes to anything I do and in a work area my best skill is being able to have a great attitude when it comes to people I've been in a hospitality from a young age and have great customer service skills
  • Team player attitude

Timeline

Front of House Employee

Doubles Cafe
03.2025 - Current

All Rounder

Chipmunks Playland and Café
08.2023 - Current

Waitress/FOH

Sunshine Vietnamese Restaurant
03.2020 - 07.2023

Level 3 Ncea -

Kaiapoi High School

Level 2 Ncea -

Kaiapoi High School

Level 1 Ncea -

Kaiapoi High School

Year 10 -

Kaiapoi High School

Year 9 -

Kaiapoi High School

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Elly Ngo