Summary
Work history
Education
Skills
Accomplishments
References
Timeline
Hi, I’m

Ellyce Smith

Ngāhinapōuri,New Zealand
Ellyce Smith

Summary

Enthusiastic and friendly with front of house experience from working at Lido cinema for one year. Very enthusiastic about customer service and interactions with customers and delivers excellent communication, advice and greetings to everyone. Polite and respectful of work place and customers, works quickly and efficiently for reliable team and customer support.

Dependable and proactive worker that is ready and keen to give customers the best experience and will enjoy helping out.

Work history

Lido Cinema
Hamilton, New Zealand

Cinema Attendant
2023.10 - Current (2 education.years_Label & 7 education.months_Label)

Job overview

  • Cultivated inviting and inclusive atmosphere to optimise guest experience and ease visitor anxieties.
  • Provided excellent customer service when selling tickets and merchandise, answering questions and distributing programs.
  • Stayed knowledgeable about all ticket types, prices and discounts to accurately answer clients questions.
  • Sold admission, processed payments and issued tickets.
  • Sold refreshments and snacks during show intervals.

Education

University of Waikato
Hamilton

First Year from Bachelor of Health, Sport and Human Performance
2023.02

Skills

  • Customer service
  • Team standards
  • Payment processing
  • Greeting and seating guests
  • Hospitality service expertise
  • Facility maintenance

Accomplishments

  • Had the privilege of sailing for 10 days on the Spirit of Adventure ship where I learnt so much about leadership and teamwork as well has maintaining a positive attitude and work ethic through challenging times.
  • Won gold at the New Zealand National Rowing Championships at the beginning of 2023 which was my novice year (first year of rowing) and I believe this taught me a lot about commitment and responsibility as well as challenging me to learn and adapt new skills fast.

References

  • Jordan Walker

Manger at Lido Cinema

Email: manager@lidohamilton.com

Phone Number: 022 191 2405

  • Anna Bud

Head Girls Rowing Coach for Waikato Rowing Club 

Phone Number: 021 059 6458

Timeline

Cinema Attendant

Lido Cinema
2023.10 - Current (2 education.years_Label & 7 education.months_Label)

University of Waikato

First Year from Bachelor of Health, Sport and Human Performance
2023.02
Ellyce Smith