Diligent health manager with 5+ years of experience enhancing sales and customer services and learned excellent communication and leadership skills. Hardworking and a team player with proven track record of accomplishing targets by coordinating team and resources effectively, working with people from all backgrounds. Caring and supportive to help and work with others in hope to improve quality of life and is committed to maintaining a safe and secure environment for all.
Overview
10
10
years of professional experience
Work History
Health Manager
Dis-Chem Westcoast
05.2019 - Current
Manage Health Department to ensure optimal performance and achievement of targets
Manage, monitor and order of daily and monthly stock
Coordinate with suppliers and providers to provide resources on time
Ensure monthly targets are tracked and achieved
Ensure stock room is maintained and continually improved
Implement and maintain promotional POS and displays
Encourage creative thinking, problem solving and empowerment as part of health staff weekly work schedule to improve morale and teamwork
Ensure and maintain world class customer satisfaction service
As SHE Representative ensure implementation of health and safety standards and compliance with health and safety legislative requirements
Perform SHE Representative duties of investigation health and safety complaints, inspecting the workplace, conducting incident investigations, identifying, and dealing with hazards and risks and attending safety meetings
Perform duties as appointed Fire Marshall, e.g. assess fire risks, identify, and report fire hazards, ensure unobstructed evacuation routes, disposal of any fire risk materials, correct storage of flammable and hazardous materials, inspect safety signage for visibility, inspect firefighting equipment for working order and correct storage and inspect fire detections and alarms to ensure its in working order
Achievements: Meet all target sales for 12 months at Top 3 position in Western Cape Region.
Parts Sales Executive
NTT VOLKSWAGEN & AUDI CENTRE
04.2016 - 04.2019
Prepare quotations for customers
Fill customer orders from stock and place orders when requested items are out of stock
Receiving stock and book into store
Prepare invoicing of parts on arrival
Follow up on back orders and keep customers up to date
Ensure customer satisfaction by calling customers daily/weekly/monthly
Conduct cold calling on prospecting for new customers
Assisting customers with product inquiries and sales
Answered customer questions as well as make useful recommendations regarding parts needed
Unpacking of ordered parts parcels and ensure parts are packed into respective bin locations
Conduct perpetual stock taking
Delivering parts to customers as and when required, by using the company vehicle
Making sure that the workstation area is always neat and clean, also assist with housekeeping of the parts department
Fulfil duties of Workshop Salesman and Counter Salesman
Visiting clients and resolve complaints to ensure customer satisfaction.
Gunsmith in Training
ACCU GUN
01.2014 - 01.2016
Perform Barrel profiling: Light Palma, Medium Palma, Heavy Palma and straight taper
Assembling of custom rifles, on different kind of rifle manufactures such as, Remington, Savage, Sako, Bruno, Mojet, Musgrave, Steyer, Truvelo and CZ
Responsible for fitment of silencers from different weapon manufacturers onto different sized calibers
Conduct sandblasting on different pieces of the guns
Perform CNC Machinery operator duties and on HAAS Machinery: Mini Mill; Alpha; and CNC Wire cutter BMI
Responsible for building weapons such as: Mojet Rifles - 223 - 7mm - .22 - 308 - 30-06 - 300 WSM - 270 WSM - 338 LAPUA
Conduct rifle repairing by fitting of new stocks & triggers, barrel replacements and bedding
Perform gun coatings.
Responsible to do rifle chamber cutting on the different kind of calibers as aforementioned.
Providing customer services by assisting customers at reception desk with advice and booking in rifles for emergency repairs and custom buildings
Ensure effective solving of customer complaints.
Night Shift Patroller (Part Time)
Neighbourhood Watch (NHW)
01.2014 - 12.2015
Patrolling community at nighttime and cooperate with the South African Police Service (SAPS).
Responsible to provide liaison between residents and community area committee.
Safeguard local community and their property with full body Armor, to manage and control crime prevention initiatives and to discourage crime in the area.
Conduct regular patrols and inspections, checking for any signs of suspicious activities or vulnerabilities and report to SAPS.
Education
Certificate - Occupational Health and Safety Practitioner
Glen Lilly College
Cape Town, South Africa
09.2023
High School Diploma (National Matric Certificate) -
Vredenburg High School
Western Cape, South Africa
12.2013
Skills
Teamwork and Collaboration
Relationship Building
Self-Motivation
Effective Communication
Problem Solving
Decision-Making
Leadership
Customer Service Expertise
Full Driver’s License
References
Tian Thuynsma, Dis-Chem Western Cape, +27
Ettiene Els, NTT Volkswagen & Audi Centre Paarl, +27 87 286 3822