Summary
Overview
Work History
Education
Skills
Languages
Timeline
BusinessDevelopmentManager
Elodie Viou

Elodie Viou

Auckland,Mt Wellington

Summary

Accomplished Marketing Account Manager at REACH, adept in offline and online marketing and relationship building, significantly enhanced client satisfaction through strategic campaign management and effective communication. Skilled in leveraging data-driven decision-making for revenue growth, I excel in creating impactful marketing solutions. Achieved a notable increase in brand awareness, demonstrating a strong blend of analytical and interpersonal skills within my portfolio of clients which allowed considerable revenue growth.

Overview

6
6
years of professional experience

Work History

Marketing Account Manager

REACH
03.2022 - Current
  • Managed multiple marketing accounts simultaneously, ensuring seamless coordination and execution of campaigns.
  • Boosted clients' brand awareness by developing and implementing strategic marketing campaigns.
  • Collaborated with creative teams to develop eye-catching visual materials for print and digital advertising.
  • Streamlined internal processes for better efficiency in managing accounts, leading to improved client satisfaction rates.
  • Enhanced client relationships through regular communication, timely project updates, and proactive issue resolution.
  • Developed comprehensive marketing plans tailored to each client''s unique goals, budget constraints, and industry landscape.
  • Coordinated cross-functional teams to ensure timely delivery of high-quality marketing materials for clients.
  • Contributed to revenue growth with effective upselling techniques that introduced clients to additional services offered by REACH.
  • Part of REACH Automation Project, working very closely with the Project Manager to improve and fasten our Sale Process to make REACH easy to work with.

Sales Representative

Noel Leeming
03.2020 - 03.2022
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Negotiate prices and terms and prepare sales agreements.
  • Complete all paperwork and follow up relating to a sale.
  • Advise customers on service fees, spare part fees, warranty guidelines and promotional activity.
  • Collaborating with suppliers and finance teams, to find the best solutions for customer.
  • Representing commercial team in store by identifying potential commercial customer, giving quotations, processing sale and follow up to ensure long term collaboration.
  • Guide customers on product use by demonstrating features.
  • Role of Apple Master, representing Apple Brand, training every team member about Apple Products and Services and how to recommend it to customer.
  • Educate and train employees on sales technic, product knowledge and system practices.
  • Helping customer with after sale issue by finding the best solution for them and going through the repair process or CGA.
  • Doing cycle count of stock and investigation.

Fundraiser

UNICEF, New Zealand
05.2019 - 03.2020
  • Raised awareness and attracted donors through marketing campaigns.
  • Work closely with senior leadership to establish funding objectives and devise workable development plans.
  • Raised approximately $120,000 in funds to support international child aid.
  • Strong sales skills acquired.
  • Increased community awareness of organization's mission by organizing and participating in public speaking engagements.

Au Pair

Au Pair Agency
09.2018 - 05.2019
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Developed bilingual abilities in English through immersive conversation and activities.
  • Engaged with children to create a safe environment to promote emotional, social and intellectual growth.

Education

High School Diploma -

Gabriel Faure
Annecy, France
07.2018

Skills

  • Campaign Management
  • Relationship Building
  • Revenue Growth
  • Direct Mail Campaigns
  • Unaddressed Mail Campaigns
  • Digital Marketing Campaign
  • Data-driven Decision-Making
  • Training and Onboarding
  • Project Management
  • Developing New System
  • Fast & Creative mind
  • Customer Relationship Management (CRM)

Languages

French
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Portuguese
Limited Working
Chinese (Mandarin)
Elementary

Timeline

Marketing Account Manager

REACH
03.2022 - Current

Sales Representative

Noel Leeming
03.2020 - 03.2022

Fundraiser

UNICEF, New Zealand
05.2019 - 03.2020

Au Pair

Au Pair Agency
09.2018 - 05.2019

High School Diploma -

Gabriel Faure
Elodie Viou