Elsie Tokio

I work as a Special Vote Issuing Officer, where my role includes assisting the community as a Customer Service Representative and supporting the democratic process during elections. I help voters by providing information, issuing special votes, and ensuring that all voting procedures are followed accurately and respectfully.

• Enhanced congregation communication by managing and distributing church newsletters, bulletins, and announcements.
• Supported efficient church operations with accurate record-keeping of membership information, baptisms, weddings, and funerals.
• Streamlined office procedures by organizing and maintaining an up-to-date filing system for important documents.

• Improved package sorting efficiency by implementing a streamlined workflow process..
• Ensured timely delivery of packages by prioritizing tasks and meeting strict deadlines.
• Collaborated with team members to optimize the overall parcel sorting operations.

• Sealed, Lapels, Scales, Scanning
• Weigh or measure materials, ingredients, or products to ensure conformance to requirements
• Test samples of materials or products to ensure compliance with specifications, using test equipment
• Enforce safety and sanitation regulations
• Calculate labor and equipment requirements and production specifications, using standard formulas.

• Customer service, Lotto station, Checkout operator
• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
• Resolved customer complaints quickly to maintain customer satisfaction.
• Enhanced customer satisfaction by efficiently managing checkout processes and addressing concerns promptly.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.