ELSON PERERA
Auckland,New Zealand
Summary
Restaurant Manager with proven expertise in high-volume dining operations. Skilled in team leadership and enhancing customer satisfaction, leading to increased profitability. Recognized for strong problem-solving abilities and meticulous attention to detail, consistently achieving exceptional service standards.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Wildfire Restaurant
Auckland, NZ
04.2017 - 07.2025
- Responsible for the restaurant's operation smoothly from set up through service and closing.
- Cultivate a sales culture by maximizing up-selling and on-selling techniques.
- Planned and coordinated special events.
- Organize regular training for the staff to ensure a high level of service.
- Operated booking system, cash register and Point of Sale (POS) system.
- Followed alcohol awareness procedures for preventing intoxication.
- Rostering and ordering while maintaining cost targets.
Cafe Manager
Jam Organic
Auckland, NZ
11.2012 - 01.2014
- Lead the team in everyday activities via proactive planning and assignment of work.
- Dealing with Inwards and outwards goods.
- Analyzing and identifying improvements in processes and facilities.
- Operated booking system, cash register, and Point of Sale (POS) system.
- Responsible for the cafe's operation smoothly from set up through service and closing.
Restaurant Manager
Wildfire Takapuna Restaurant
Auckland, NZ
09.2005 - 10.2012
- Greeted guests with friendliness and professionalism.
- Maintain staff morale and team cohesion through productive and positive leadership.
- Guarantee the running of the departments in accordance with the venue policies, procedures guidelines and manuals to ensure compliance, safety and profitability.
- Built and maintained relationships with regular customers providing an exclusive and customized service.
- Followed alcohol awareness procedures for preventing intoxication.
Education
Bachelor - Business and Management
UFMS
Campo Grande, Brazil01.2002
Skills
- Quick learner
- Collaborative team member
- Attention to detail
- Problem-solving expertise
- Team management skills
- Curiosity and passion
- Point of sale systems proficiency
- Sales optimization
- Customer relationship management
- Operational compliance
- Time management strategies
- Consistent work history
Certification
Hold an LCQ and GMC
Languages
Portuguese, English
Timeline
Restaurant Manager
Wildfire Restaurant
04.2017 - 07.2025
Cafe Manager
Jam Organic
11.2012 - 01.2014
Restaurant Manager
Wildfire Takapuna Restaurant
09.2005 - 10.2012
Bachelor - Business and Management
UFMS
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