Hi, I’m
Elvin Faafetai
Information Technology, Network Administrator
Auckland,81 Gilberd Road, Otara
Judge a man by his questions rather than his answers.
Voltaire
Summary
Enthusiastic Information Technology Analyst polished in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.
Business-minded Network Administrator with 10 years of experience in supporting server environments. Determined and focused in managing network infrastructure and optimizing environment while reducing redundancy. Considered expert in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Dynamic team player when interfacing with other staff members, vendors and end-users.
Overview
12
years of professional experience
1
Certification
Work History
Samoa Business HUB
Information Technology, Network Administrator
06.2016 - 11.2023
Job overview
- Translated complex technical issues into digestible language for non-technical users.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Managed and installed Windows Servers, Active Directory and Exchange Server.
- Migrated servers and applications to the Cloud.
- Set up and maintained virtual machines.
- Performed troubleshooting and problem solving tasks.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Identified and immediately resolved issues with network devices.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Planned annual budgets to fund IT projects and control spending.
Ministry Of Works, Transport And Infrastructure
Information Technology Analyst
03.2014 - 05.2016
Job overview
- Reviewed technical work of consultants and third-party support providers.
- Organized system operating procedures to strengthen controls.
- Investigated system issues and implemented resolutions to reduce downtime.
- Administered and maintained anti-virus and anti-malware software on end-user computing devices.
Samoa Commercial Bank
Information Systems Technician
03.2012 - 03.2013
Job overview
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Rapidly prototyped new data processing capabilities to confirm integration feasibility into existing systems.
- Assisted with updating technical support best practices for use by team.
- Handled initial troubleshooting and escalation of service requests.
Education
University of The South Pacific, Samoa
from Network And System Administration
02.2013
Avele College, Samoa
Associate of Arts from Art History
01.2004
Aana 2 College, Samoa
High School Diploma
01.2000
Skills
- Networking
- Team Building
- Active Listening
- Hardware and software installation and monitoring
- IT Performance Report Creation
- Interpersonal Communication
- Data analysis
- Flexible and Adaptable
- Decision-Making
Certification
- CCIE - Cisco Certified Internetwork Expert
- IT Service Desk Careers and Certifications
Languages
English
Full Professional
Samoan
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Information Technology, Network Administrator
Samoa Business HUB
06.2016 - 11.2023
Information Technology Analyst
Ministry Of Works, Transport And Infrastructure
03.2014 - 05.2016
Information Systems Technician
Samoa Commercial Bank
03.2012 - 03.2013
University of The South Pacific
from Network And System Administration
Avele College
Associate of Arts from Art History
Aana 2 College
High School Diploma
- CCIE - Cisco Certified Internetwork Expert
- IT Service Desk Careers and Certifications
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
Affiliations
- Association of Information Technology Professionals
Software
Python
SQL
Java
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