Rhiannon Clarke

My key responsibilities in this role was the cleaning of residential homes to the highest standard, with up to date cleaning techniques and knowledge.

• The ability to work independently
• Scheduling
• Communication with the clients
• Attention to detail
• Xero for taxes and accounting needed
• Confidentiality and Security - this was key as I was in people’s homes and take great pride this

This was a predominately customer service based role where I interacted with the elderly, all from different backgrounds on a daily basis. I was also responsible for serving food and drinks, as well as clearing tables.

Key Responsibilities were;

• Food handling/preparation
• Cashing up the till at the end of each day - making sure it was balanced correctly
• Dish washing in a fast paced environment
• Maintained a clean and organized workspace for optimal productivity and safety. This was done for each morning, lunch and dinner shift
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

This was another role where it was customer focussed.

Key responsibilities

• Greeted customers and provided outstanding customer service.
• Provided exceptional service by fostering positive relationships with customers through attentive listening and thoughtful problem solving.
• Team work
• Promoted loyalty programs to enhance repeat business from satisfied customers.
• Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
• Physically fit
• Managing self checkout
• Scheduling