Elyse McArthur

Dedicated and passionate customer service professional with over 5 years of retail experience, including leadership roles at Kathmandu in both Hamilton and Auckland. Proven track record in delivering exceptional customer experiences, driving sales, and leading teams. With a strong personal interest in skincare, hair care, and makeup, I’m eager to bring my enthusiasm and product knowledge into the beauty industry as a Beauty Advisor at Sephora.

Volunteer First Responder – Hato Hone St John
2024 – Present

• Respond to medical emergencies as part of frontline ambulance crews across Auckland.
• Developed excellent communication, teamwork, and problem-solving skills in high-pressure environments.
• Strengthened interpersonal and empathy-based interactions with people from diverse backgrounds.
• Built resilience and professionalism, qualities I carry into every customer service role I hold.

(I am required to do at least one event each month)