Emaline Lane
Dargaville,New Zealand
Summary
Dedicated food service worker known for reliability and a strong work ethic, consistently committing to delivering high-quality results. Proven ability in setup, cleaning, and breakdown of various spaces, complemented by excellent interpersonal skills that enhance customer interactions. Demonstrates a positive attitude and adaptability in dynamic environments while thriving in both team settings and independent roles. Motivated to leverage skills in ongoing training opportunities to elevate service standards.
Overview
6
6
years of professional experience
Work History
Service Assistant
Libelle Lunches
Dargaville, New Zealand
03.2024 - Current
- Expertly managed meal preparation for school lunch programs.
- Ensured consistent high standards of health and safety cleanliness.
- Organized transportation and distribution of both hot and cold lunches for numerous schools within the Kaipara District.
- Liaising effectively with customers.
- Upheld workplace safety by maintaining high standards.
- Implemented school's lunch food requirements, adhering to specific dietary conditions.
- Conduct routine inspections and maintenance of machinery.
- Conducted regular maintenance and inspections on work vehicles.
- Sanitized crockery and utensils efficiently.
- Led development of effective storage methods for perishable goods.
- Scheduled and prioritized workflows to increase efficiency.
- Executed heavy lifting tasks with attention to safety protocols.
- Ensured timely and effective rubbish disposal.
All Rounder
Self Employment
Dargaville, New Zealand
09.2021 - 03.2024
- Promoted harmonious relations through effective conflict resolution.
- Communicated initiatives and goals to drive results.
- Fostered trust and rapport with clients through effective communication.
- Built strong connections with clients through effective relationship management.
- Restructure daily plans to fulfill various goals.
- Optimized task scheduling for enhanced efficiency.
- Engaged across recreational, artistic, and physical activities with versatility.
- Effectively managed client budgets and financial plans to control spending.
- Managed preparation and timely delivery of daily meals, snacks, and desserts.
- Ensured safe and timely travel for clients attending various engagements.
- Delivered exceptional customer service via in-person interactions and phone calls.
- Formulated practical approaches to reduce costs.
- Performed routine responsibilities promptly and accurately.
- Ensured deadlines were consistently met through efficient time management.
- Maintained safe and efficient operation of multiple machinery and tools.
Checkout Operator
Countdown
Dargaville, New Zealand
10.2018 - 09.2021
- Delivered exceptional service consistently during client interactions.
- Implement effective conflict resolution strategies.
- Managed grievances to uphold high customer satisfaction.
- Oversaw pricing operations for various merchandise.
- Maintained inventory by rotating stock to maximize freshness.
- Collaborated effectively with team members.
- Managed stock movement to ensure timely grocery delivery.
- Coordinated with customers to maintain smooth communication.
- Helped transport heavy items to customer cars.
- Promoted key products to boost sales.
- Registered customers for rewards program.
- Reconciled shift-end cash efficiently.
- Maintained checkout cleanliness by organizing candy racks, trash cans, and register belts.
- Handled sales, returns, and exchanges efficiently with the POS system.
- Established protocols to ensure compliance with age restriction policies.
- Greeted customers in a friendly manner.
Education
Higher School Certificate - University entrance
Bankstown Senior College
Sydney, AustraliaSkills
- Customer Support Expertise
- Effective Communication Skills
- Strong Verbal Communication
- Effective Oral Communication
- Consistently Meeting Deadlines
- Menu Organization Strategy
- Dining Area Maintenance
- Physical Labour
- Timely Food Distribution
- Food Ingredient Preparation
- Client Relationship Development
- Food Preparation Aid
- Culinary Industry Background
- Strong Technical Computer Skills
- Bilingual Communication Skills
- Maintains Poise in Stressful Situations
- Resilient Under Pressure
- Customer Engagement Expertise
- Achievement Driven
- Health Safety Knowledge
- Supportive Team Collaborator
- Diligent Contributor
- Commitment to Ongoing Learning
- Hospitality Operations Expertise
- Efficient Table Bussing
- Effective Cleaning Methods
- Customer Complaint Resolution
- Customer Relationship Management Expertise
- Dining Area Setup
- Dependable Team Member
- Personable Demeanor
References
References available upon request.
Timeline
Service Assistant
Libelle Lunches
03.2024 - Current
All Rounder
Self Employment
09.2021 - 03.2024
Checkout Operator
Countdown
10.2018 - 09.2021
Higher School Certificate - University entrance
Bankstown Senior College