Emani Poiva
Manurewa,Auckland
Summary
Seasoned Supervisor with history of effectively managing teams and overseeing operations. Skilled in identifying areas for improvement, implementing new processes, and fostering staff development. Strengths include problem-solving abilities, strong leadership skills, and communication capabilities. Previous roles demonstrate significant positive impacts on workflow efficiency and team productivity.
Humble enough to start from the bottom and work as a normal worker, and work to the best of my abilities. I am a hard worker, and he is always on time, a guy you can count on.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
Tour Security
Auckland CBD, Auckland
11.2021 - Current
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Implemented strategies to take advantage of new opportunities.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
Supervisor
Placemakers Frame&Truss
Te Rapa, Hamilton
06.2019 - 04.2021
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored operations and reviewed records and metrics to understand company performance.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Implemented strategies to take advantage of new opportunities.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
Inspector in Quality Assurance and Quality Control
APL
Te Rapa, Hamilton
07.2016 - 05.2019
- Analyzed collected data to determine if corrective actions are necessary to maintain quality standards.
- Notified management promptly of systemic concerns with production line and recommended improvement plans.
- Inspected and repaired products to meet project expectations.
- Investigated customer complaints regarding quality issues and performed root cause analysis.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
Graduate Certificate -
Hamilton Boys High
Hamilton, NZ11-2013
Skills
- Conflict resolution
- Performance evaluation
- Data analysis
- Budget management
- Quality control
- Project management
- Team collaboration
- Customer service
- Time management
- Problem solving
- Problem-solving abilities
- Communication skills
- Decision making
- Multitasking
- Teamwork
- Self motivation
Languages
English
Native/ Bilingual
Samoan
Native/ Bilingual
Affiliations
- Love to go fishing
- Playing rugby, touch, and going to the gym
Certification
- Restricted driver's license
- security license
Timeline
Supervisor
Tour Security
11.2021 - Current
Supervisor
Placemakers Frame&Truss
06.2019 - 04.2021
Inspector in Quality Assurance and Quality Control
APL
07.2016 - 05.2019
Graduate Certificate -
Hamilton Boys High
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