Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Emelda Suetena

Manurewa,NZ

Summary

I am a self-motivated and progress-driven individual with an extensive background in customer service. I love working with people of different backgrounds ages and genders. I have the determination and patience required to develop newfound skills. I work well both in groups and independently and can complete any given task to a high expectation. I will go the extra mile for every customer as I strongly believe that it will not only increase my skills to become better but it would also benefit the company in the future.

Overview

Work History

Medical Receptionist

Local Doctor Weymouth Tamaki Health
2023 - 2024
  • Greet and assist patients and visitors
  • Handle phone calls and appointments
  • Manage patient enrolment
  • Monitor and address patient's needs in the waiting room
  • Performed data entry tasks related to billing and collections procedures.

Electronic Monitoring Operator

G4S
2013 - 2022
  • Data entry
  • Booking installations and disconnections
  • Dealing with stakeholders (Armourguard and Probation Officers)
  • Set up boundary lines for offenders.

Tele Sales Marketer

Power Marketing call center
2012 - 2013
  • Marketing sales and meeting targets
  • Booking installation dates and disconnection dates
  • Verified sales for MySky
  • Handled incoming inquiries from prospective customers by providing information about products and services offered.

Catering Attendant

Eden Park
2010 - 2012
  • Waitress
  • Cashier
  • Bar attendant
  • Assisted in setting up banquet tables, chairs, linens, china, and glassware for catered functions
  • Operated cash registers and handled money transactions accurately.

Education

Course -

Travel Careers & Training
01-2012

Manurewa High School
Manurewa, NZ
12.2011

Skills

  • Attention to Detail
  • Data Entry
  • Time management
  • Computer skills
  • Customer Service
  • Excellent communication skills
  • Positive attitude
  • Advanced Microsoft
  • Physically fit

References

  • Medical Reception Team Leader

Tracy Aki

022 673 0622

  • G4S Manager

Tash Khan

020 402 657 84

  • G4S Senior Team Leader

Lynsey Lila

021 214 1855

Timeline

Medical Receptionist

Local Doctor Weymouth Tamaki Health
2023 - 2024

Electronic Monitoring Operator

G4S
2013 - 2022

Tele Sales Marketer

Power Marketing call center
2012 - 2013

Catering Attendant

Eden Park
2010 - 2012

Course -

Travel Careers & Training

Manurewa High School
Emelda Suetena