Emeline Vaka
Auckland,AUK
Summary
Seasoned Operations Supervisor with a proven track record at DHL Supply Chain, enhancing operational efficiency and team performance. Expert in logistics coordination and staff supervision, I excel in driving projects to completion while fostering a culture of safety and compliance. Achieved significant improvements in employee development and quality assurance, demonstrating a robust blend of leadership and strategic oversight.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Dhl Supply Chain
Auckland
01.2022 - 10.2024
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Monitored staff performance and provided feedback for improvement.
- Maintained accurate records of employee attendance and performance reviews.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Prepared reports on operational performance metrics and presented them to management team.
- Directed employees on how to use equipment properly and safely.
Team Leader
Dhl Supply Chain
Auckland
07.2020 - 01.2022
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
Store Person Hoist
Dhl Supply Chain
Auckland
03.2017 - 03.2020
- Assisted in stocking shelves with merchandise.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Processed returns and exchanges according to company policy.
- Assisted with unloading deliveries from trucks and organizing them in the back room.
- Managed opening and closing duties such as setting alarm systems, locking doors.
Education
High School Diploma -
Manurewa High School
Manurewa, NZ02-2016
Skills
- Logistics Coordination
- Staff Supervision
- Quality Assurance
- Risk Management
- Project Management
- Compliance Management
- Team Training
- Operations Management
- Safety oversight
- Delegation
- Employee Development
Affiliations
- Love spending time with family/friends
- love playing sports (Rugby)
Accomplishments
- i got 10 Employer of the month before i became a supervisor
- Passed all my trainings outside of work, I have a red passport that shows my achievement
Certification
- Fork lift license
- working at heights license
- first aider
- fire warden
- Health and safety Rep
Languages
English
Professional
Timeline
Operations Supervisor
Dhl Supply Chain
01.2022 - 10.2024
Team Leader
Dhl Supply Chain
07.2020 - 01.2022
Store Person Hoist
Dhl Supply Chain
03.2017 - 03.2020
High School Diploma -
Manurewa High School
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