Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Service Desk Analyst position. Ready to help team achieve company goals.
Sound knowledge in IT, Office 365, troubleshooting, Database Management, Software and Hardware.
Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Fiber Technician
Civtech
Christchurch, CAN
01.2021 - Current
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
Conducted site surveys to validate customer's infrastructure deliverables.
Installed and configured new devices and system components.
Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Worked closely with network administrators and server engineers to deliver quality service.
Set up networks and computers for business and residential customers.
Responded to service requests during and after business hours.
Produce Assistant
PAK'nSAVE Riccarton
Christchurch, CAN
08.2018 - 01.2021
Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
Pleasantly greeted customers and provided prompt and courteous service.
Assisted customers with price checking fruits and vegetables and finding requested items in department.
Used hand held devises to check and change the price labels.
Used weighing machine to print price labels for products and have done troubleshooting with the assistance of supervisor.
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Monitored refrigeration, freezer and cooling areas for proper functioning and reported issues to supervisor.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Project Engineer
Blue Ocean Personnel & Allied Services Private
COCHIN, KERALA, INDIA
08.2017 - 06.2018
Liaised with company executives and project managers to acquire resources to move projects forward.
Evaluated change order requests in response to out-of-scope work activities.
Monitored installation of materials and equipment for compliance according to the plan.
Maintained records for each project and engineering discipline.
Communicated with industrial equipment installers to deliver technical support throughout project execution.
Education
Graduate Diploma - Information And Communication Technologies
Ara Institute of Canterbury
Christchurch, CAN
07.2018 - 12.2019
Bachelor of Technology - Electronics And Communications Engineering
Viswajyothi College of Engineering And Technology
Kerala, India
07.2011 - 12.2015
Skills
Device Installation
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Timeline
Fiber Technician
Civtech
01.2021 - Current
Produce Assistant
PAK'nSAVE Riccarton
08.2018 - 01.2021
Graduate Diploma - Information And Communication Technologies
Ara Institute of Canterbury
07.2018 - 12.2019
Project Engineer
Blue Ocean Personnel & Allied Services Private
08.2017 - 06.2018
Bachelor of Technology - Electronics And Communications Engineering
Viswajyothi College of Engineering And Technology
07.2011 - 12.2015
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