Emilia Zawistowska
Hamilton,WKO
Summary
I'm hardworking and reliable job seeker with strong organizational skills. Ready to help team achieve company goals. Serving unique client needs through clear communication and extreme empathy.
My throughout work experience helps me to be flexible and do a lot of different jobs, im definitely not afraid to try new things. Have a big problem-solving skill.
Overview
12
12
years of professional experience
Work History
Bridal Stylist
DAMA Couture
10.2022 - 06.2023
- Helping bride to try on dresses and accessories
- Recommending bridal gowns based on each customer's body type and personal taste
- Style bridal looks with jewellery, veils etc.
- Taking measurements and arrange alterations on dresses, as needed
- Providing detailed information about each dress (pricing, materials etc.)
- Schedule dress fittings with clients
- Answering to emails and telephones
- Participating in bridal expos, promoting the brand and wedding dresses to potential clients
Deputy Manager
Organic Corner Food Store & Bistro
09.2020 - 09.2022
- Managing transactions with customers using cash registers
- Issue receipts, refunds, invoices
- Preparing meals and drinks for bistro customers
- Maintaining excellent store condition and customer service
- Training new staff members
- Dealing with all issues that arise from customers or staff
- Entering the invoices into the store system
- Inventory tracking
Store Manager
Souvenir City
12.2018 - 02.2020
- Greeting and welcoming customers of all nationalities
- Keeping the store neat and clean
- Making sure the racks are always full with products
- Working and the cash register
- Entering invoices into the store system
- Making sure the customer service is always on a high level
- Training new staff members
Office Manager
Fundacja Impact
09.2017 - 09.2018
- Organizing the office layout and order stationery equipment
- Coordinating with IT department on all office equipment
- Providing general support to visitors
- Planing all events, conferences etc.
- Booking tickets, hotels and everything necessary on business trips
- Being in contact with facility management vendors, including cleaning, catering and security services
- Ordering lunch for all staff members
- Taking care of emails and post office mails
- Ensure all items are invoices and paid on time
- Helping with organizing big events like : Impact fintech'17 in Katowice, Impact'18 in Krakow and Impact Mobility Revolution'18 in Katowice
- Supporting every department in a company
Salesperson
Dom Handlowy Ceramiczno-szklany, "Na Pieknej"
11.2016 - 09.2017
- Managing the online store (Click Shop system)
- Providing customers service in fluent English and Polish
- Making sure the store is tidy and clean
- Placing and taking orders for necessary items (or for customers)
Lounge Stewardess
Przedsiebiorstwo Panstwowe "Porty Lotnicze"
04.2015 - 07.2015
- Registration of the VIP passengers
- Complex service of the passengers in VIP Executive Lounge
- Maintaining Executive Lounges clean and tidy on every station
- Making sure buffet is always restocked for passengers
- Providing passengers with information about their flights
Salesperson
Legia Warszawa "Fan Store"
12.2014 - 04.2015
- Engaged customers in social conversations to create pleasant and easy shopping experience
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Making sure the shelf's are stocked with goods and well displayed
Salesperson
Souvenir City
03.2012 - 11.2014
- Greeting and welcoming customers of all nationalities
- Keeping the store neat and clean
- Making sure the racks are always full with products
- Working and the cash register
- Making sure the customer service is always on a high level
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing
Receptionist
Euro Hotel
06.2011 - 08.2011
- Check in/check out
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
Education
No Degree - Social Psychology And Resocialization
Uniwersytet Warszawski
Poland,Warsaw07.2014
High School Diploma -
XII LO.im Henryka Sienkiewicza
Poland,Warsaw06.2013
Skills
- Customer Needs Assessments
- Continuous Development
- Organizing and managing office
- Organizing and managing stores
- Cash registration, making reports, issuing invoices
- Managing e-commerce store
- Fluent Polish and English
- Dressing Room Assistance
Accomplishments
Help organize big events like:
- Impact fintech'17 in Katowice
- Impact'18 in Krakow
- Impact Mobility reVolution'18 in Katowice
Being a part of big bridal event like :
- European Bridal Week 2023 at Messe Essen in Germany
Hobbies
In my free time love to paint and read books.
Also big movie freak and awesome cook.
Languages
Polish
Native or Bilingual
English
Full Professional
Timeline
Bridal Stylist
DAMA Couture
10.2022 - 06.2023
Deputy Manager
Organic Corner Food Store & Bistro
09.2020 - 09.2022
Store Manager
Souvenir City
12.2018 - 02.2020
Office Manager
Fundacja Impact
09.2017 - 09.2018
Salesperson
Dom Handlowy Ceramiczno-szklany, "Na Pieknej"
11.2016 - 09.2017
Lounge Stewardess
Przedsiebiorstwo Panstwowe "Porty Lotnicze"
04.2015 - 07.2015
Salesperson
Legia Warszawa "Fan Store"
12.2014 - 04.2015
Salesperson
Souvenir City
03.2012 - 11.2014
Receptionist
Euro Hotel
06.2011 - 08.2011
No Degree - Social Psychology And Resocialization
Uniwersytet Warszawski
High School Diploma -
XII LO.im Henryka Sienkiewicza
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