Summary
Overview
Work History
Skills
Certification
Timeline
OperationsManager

Emilio Kilgour

Tauranga,BOP

Summary

Operations Manager at Transworld International Removals with a proven track record in enhancing operational efficiency and logistics coordination. Skilled in team leadership and KPI tracking, I excel in problem-solving and fostering client relationships, ensuring compliance and continuous improvement in high-pressure environments.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Operations Manager

Transworld International Removals
2021 - Current

Oversaw daily operational activities.

Fleet management.

Managed transitional facility processes to maintain operational efficiency.

Coordinated processes involving MPI and customs.

Surveyed goods for shipping during client consultations.

Coordinated transportation logistics for import and export containers.

Supported operations team in packing export goods to international standards, Including packing, stowing containers and trucks as well as driving.

Monitored and maintained kpi's.

First aider.

Conducted regular health and safety meetings.

Organized delivery schedules and packing plans with clients.

Head Chef

Kawau Bay Kitchen
07.2020 - 09.2021
  • Developed innovative menus focusing on local sustainable ingredients and seasonal offerings.
  • Led kitchen team in daily operations, ensuring high-quality food preparation and presentation.
  • Mentored junior chefs, fostering skill development and promoting a collaborative kitchen environment.
  • Implemented food safety protocols, maintaining compliance with health regulations and standards.
  • Managed kitchen staff scheduling, balancing workload and improving team productivity during peak hours.
  • Managed food costs effectively with careful menu planning, accurate portion control, and utilization of seasonal ingredients.
  • Placed orders to restock items before supplies ran out.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Developed strong vendor relationships to secure fresh, quality ingredients at competitive prices while supporting local businesses whenever possible.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Maintained well-organized mise en place to keep work consistent.

Sous Chef

Passage Rock
03.2018 - 04.2021
  • Coordinated inventory management, minimizing waste through effective stock rotation.
  • Trained junior chefs on culinary techniques and kitchen equipment usage.
  • Collaborated with front-of-house team to optimize service delivery during peak hours.
  • Managed special events catering, tailored menus to meet diverse client needs and preferences.
  • Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Staff training
  • Staff management
  • Inventory management
  • Maintaining compliance
  • Goal setting
  • Client relationships
  • Strategic planning
  • Health and safety compliance
  • Continuous improvements
  • Delegation
  • KPI tracking
  • Working under pressure

Certification

Forklift cert

Mpi accredited person

TFO

Timeline

Head Chef

Kawau Bay Kitchen
07.2020 - 09.2021

Sous Chef

Passage Rock
03.2018 - 04.2021

Operations Manager

Transworld International Removals
2021 - Current
Emilio Kilgour