Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Emily Barnes

Emily Barnes

Pahiatua,Tararua

Summary

Proven track record in enhancing customer satisfaction and sales at Big Barrel, adept in inventory management and upselling strategies. Skilled in fostering positive customer engagement and teamwork, I excel in fast-paced environments, demonstrating exceptional communication and time management abilities.

Overview

8
8
years of professional experience

Work History

Store Assistant

Big Barrel
07.2021 - 06.2022
  • Checked pricing, scanned items, applied discount and printed receipts to ring up customers.
  • Increased door efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Resolved Customer complaints professionally turning negative experiences into positive outcomes.
  • Setting merchandise and display
  • Making sure our store policy in line with government regulations are meet for all sales and people enter the store
  • Accepting orders and deliveries
  • Organise storeroom

Store Assistant

HYH Limited
01.2019 - 12.2019
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Setting merchandise in displays
  • Accepting orders and deliveries

Private Home Gardener

Self Employed
11.2017 - 12.2019
  • Ensured timely completion of gardening tasks through effective time management and prioritization skills.
  • Improved soil quality with regular testing, amending, and organic matter incorporation.
  • Safeguarded client privacy through discreet work practices within private residences.
  • Maintained garden tools, equipment, and vehicles to ensure their longevity and effectiveness in completing gardening tasks.

    • House Cleaner

    Self-employed
    10.2017 - 04.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintained a safe working environment through proper use of cleaning products and equipment.

    • Receptionist

    Help ‘n’ Hand
    01.2016 - 09.2016
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

    • Retail Sales Assistant

    Steven’s
    11.2014 - 11.2015
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.

    • Store Assistant

    Cleveland Garden Centre
    02.2014 - 09.2014
  • Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.
  • Facilitated smooth transactions at the cash register, processing payments accurately and efficiently.
  • Improved customer satisfaction by providing exceptional service and addressing concerns promptly.

    • Education

    NCEA Level 1 -

    Whangaparaoa College
    Stanmore Bay, AUK

    Skills

    Customer Assistance

    Timeline

    Store Assistant

    Big Barrel
    07.2021 - 06.2022

    Store Assistant

    HYH Limited
    01.2019 - 12.2019

    Private Home Gardener

    Self Employed
    11.2017 - 12.2019

    House Cleaner

    Self-employed
    10.2017 - 04.2019

    Receptionist

    Help ‘n’ Hand
    01.2016 - 09.2016

    Retail Sales Assistant

    Steven’s
    11.2014 - 11.2015

    Store Assistant

    Cleveland Garden Centre
    02.2014 - 09.2014

    NCEA Level 1 -

    Whangaparaoa College

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