Emily Bilton
Hamilton,WKO
Summary
Caring and compassionate worker, with experience and great passion providing care to individuals with diverse needs. Proficient in behaviour management and communication abilities. Enthusiastic about contributing to a nurturing and supportive environment to make a positive impact in the lives of children.
Overview
11
11
years of professional experience
Work History
Private Babysitter
Private Employer
10.2023 - Current
- Monitored children's play activities to verify safety.
- Provided engaging learning activities based on individual interests of each child under care.
- Implemented behaviour management techniques to establish boundaries and maintain a structured environment conducive to learning and growth.
- Prioritized emotional support and positive relationships with children
- Established a consistent daily routine for the children, promoting healthy habits and time management skills.
- Prepared nutritious meals and snacks to meet dietary needs of the children.
- Maintained a clean, organized, and safe home environment for children under care.
- Transported children to and from activities using personal or family vehicle.
Respite Carer
Private Residence
01.2018 - Current
- One on one learning guidance teacher
- Provided hands on learning and demonstrations
- Activity planning and support
- Communication therapy
- Personal care suited to the individuals needs
- Enthusiasm and care in carrying out day to day activities
- Diet meal planning and preparation
- House cleaning and organizing
Front of House Waitress
Bracu Estate
03.2023 - 12.2023
- Welcomed guests in a friendly and professional manner
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Adapted to work in both front of house and back of house duties wherever needed.
General Assistant
Good Earth Organics
01.2017 - 10.2023
- Answered customer questions and provided detailed product information
- Contacted customers and arranged orders and payments
- Unpacked products in correct storage locations to keep stock areas organized and inventory counts accurate
- Performed inventory control, such as counting, and stocking merchandise
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
- Processed and packaged stock items for customer purchases
- Handled online payment processing and invoicing
- Communication with customers to ensure satisfaction with order
- Personal order delivery
Head Chef
The Glory Company
01.2022 - 07.2022
- Hotline Chef preparing and presenting all dishes
- Prepared and presented cabinet food each morning
- Occasionally prepared event catering alongside my scheduled work
- Worked as a prep chef to restock in down time to maintain an efficient work space during the peak business hours
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity
- Planned promotional menu additions based on seasonal pricing and product availability
- Placed orders to restock items before supplies ran out
- Interacted with guests to obtain feedback on product quality and service levels
- Served guests and provided best possible customer service
- Handled customer complaints and feedback
Cashier
The Foursquare
11.2020 - 11.2021
- Restocked and organized products throughout store
- Served customers at front counters
- Organized products and sales stands for best presentation
- Stocked, tagged and displayed merchandise as required
- Tallied cash drawer at beginning and end of each work shift
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Followed store duty schedules to keep store to a hygienic standard, such as cleaning windows, freezers, chillers and sweeping floors.
- Responded promptly to requests for assistance, spills, and customer inquiries
Produce Harvester
Private Farm
10.2013 - 01.2018
- Produce picking by hand
- Product grading and handling
- Food packaging and labelling
Independent House Cleaner
Self Employed
01.2013 - 01.2016
Education
Certificate - Makeup Artistry
New Zealand Beauty School
New Zealand 11.2023
Diploma - Interior Design
Interior Design Institute of New Zealand
New Zealand07.2023
Level 4 Diploma - Culinary Arts
Waikato Institute of Technology
Hamilton, WKO03.2022
Homeschool
Te Kauwhata07.2020
Skills
- Reliable and punctual
- Great people skills
- Special needs support
- Behaviour management techniques
- Teamwork and Collaboration
- Organization and Time Management
- Excellent Communication
- Self-Motivated
- Flexible and Adaptable
- Great computer skills and understanding
- Fast and Enthusiastic learner
- Outdoor activity coordination
Training
- Short courses on special needs childcare
- Customer Service
- Level 4 Certificate in Culinary Arts
- Restaurant service
- Health and Safety at Work
- Food Safety
- First Aid
- MoH Nutritional course
Volunteer work
CBM'S Camp Raglan Holiday Programme (7 day camp)
2017 - Present
- Children's group leader and counsellor
- Activity management and supervision
- Worship Leader
- Kitchen, servery staff, and prep chef
Elevate National Disability Camp (weekend camp)
- Group leader assistant
- Children's group workshop assistant
- Worked in a one-on-one buddy system to support campers
- Supported campers in daily needs such as eating, personal needs and activity support.
- Assisted with personal cares
CBM's Kids Connect (weekend camp)
Yearly
- Children's Group Leader
- Activity supervision and management
- Worked with campers with special needs and diverse abilities
- One on one camper care
- Personal care assistant to individuals
Private Babysitting
- Daily care and learning support
- Activity Supervision
- Personal care
- Meal planning and preparation
References
Available upon request
Timeline
Private Babysitter
Private Employer
10.2023 - Current
Front of House Waitress
Bracu Estate
03.2023 - 12.2023
Head Chef
The Glory Company
01.2022 - 07.2022
Cashier
The Foursquare
11.2020 - 11.2021
Respite Carer
Private Residence
01.2018 - Current
General Assistant
Good Earth Organics
01.2017 - 10.2023
Produce Harvester
Private Farm
10.2013 - 01.2018
Independent House Cleaner
Self Employed
01.2013 - 01.2016
Certificate - Makeup Artistry
New Zealand Beauty School
Diploma - Interior Design
Interior Design Institute of New Zealand
Level 4 Diploma - Culinary Arts
Waikato Institute of Technology
Homeschool
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