Emily Brazier
Wellington,Te Aro
Summary
Organised and dependable Administrator successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to maintain a full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving abilities. Contributes an in-depth understanding of functionality of Word, Excel, PowerPoint, and Access to team projects.
Overview
2
2
years of professional experience
Work History
Arms Administrator
New Zealand Police
05.2023 - Current
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained personnel records and updated internal databases to support document management.
- Escalated calls to relevant departments when required.
- Collected, validated, and distributed information to employees.
- Met customer call guidelines for service levels, handle time and productivity.
- Assisted the implementation of new legal procedures.
- Researched and compiled case law, statutes, and other legal information to support or challenge difficult cases.
Longlife Assistant
Countdown, New Zealand
06.2022 - 01.2023
- Communicated with customers and staff politely and professionally to uphold store standards.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Daycare Assistant
Millie's Doggy Daycare & Spa
07.2021 - 01.2023
- Managed up to 20 dogs of varying breeds and sizes, providing attentive care.
- Promoting high customer satisfaction by calming anxious owners with knowledgeable and friendly service.
- Developing long-term relationships with clients.
- Maintaining clean and orderly play yards, kennels and cages.
- Pitching in with laundry duties such as washing, drying and folding towels.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
- Managing payment transactions in a timely and effective manner.
- Locking up shop at the end of the day.
Education
Bachelor of Arts - Criminology
Victoria University of Wellington
Wellington, NZ07.2025
High School Diploma -
Paraparaumu College
Paraparaumu, NZ11.2019
Skills
- Typing speed of 76 WPM
- Regulatory compliance and documentation
- Data entry
- Problem assessment and resolution
- MS Office
- Risk mitigation
- Client relations
- Editing and proofreading
Hobbies
- Gaming
- Traveling
- TV & Film
- Fashion
Timeline
Arms Administrator
New Zealand Police
05.2023 - Current
Longlife Assistant
Countdown, New Zealand
06.2022 - 01.2023
Daycare Assistant
Millie's Doggy Daycare & Spa
07.2021 - 01.2023
Bachelor of Arts - Criminology
Victoria University of Wellington
High School Diploma -
Paraparaumu College
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