Emily Clayson
Morrinsville,New Zealand
Summary
I am an English-born New Zealand citizen with the right to work in New Zealand. I am a hard-working individual who is passionate about success. Organised and dependable with over two years of customer service experience. Strong willingness to take on added responsibilities and learn new skills to meet team goals and adapt to different roles.
Overview
3
3
years of professional experience
Work History
Customer Advisor
Boots
Bury St Edmunds
10.2021 - 02.2024
- Demonstrated strong time management skills by effectively handling multiple customer interactions simultaneously while maintaining a high level of service quality.
- Answered customer service inquiries and complaints via telephone and email to address customer needs and find a positive outcome.
- Assisted in training new team members on company policies, procedures, and best practices for exceptional customer service delivery.
- Worked closely with a team and colleagues to ensure store ran smoothly and customers were satisfied
- Assisted in inventory audits, maintaining accurate records for efficient stock management.
Front of House
Forage Kitchens
06.2021 - 10.2021
- Collaborated effectively with front-of-house team for seamless dining experience and positive customer feedback.
- Developed strong communication skills while liaising between front-of-house and back-of-house teams.
Education
8 GCSES Including English And Maths
Skills
- Multitasking
- Critical Thinking
- Organised
- Active Learning
- Customer Service
- Calm and focused under Pressure
Education
8 Gcses including English and Maths
Timeline
Customer Advisor
Boots
10.2021 - 02.2024
Front of House
Forage Kitchens
06.2021 - 10.2021
8 GCSES Including English And Maths