Emily Grindlay
Auckland,AUK
Summary
Hardworking and reliable administrator with strong customer service abilities. Highly organized, proactive and punctual with a team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Personal Assistant
Gerry Hetet
Parnell, Auckland
08.2023 - Current
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Assisted with general upkeep.
Business Administrator
IHC
Wellington Central, Wellington
09.2022 - 01.2023
- Managed three inboxes involving queries within the vehicle fleet, national office itself and employee travel.
- Maintained office schedule and equipment
- Prepared reporting involving the vehicle fleet and any incidents including the necessary repairs and rentals required.
- Planned and completed group projects, working smoothly with others.
- Managed a busy calendar for the executive team, planning and preparing meetings and communications.
Waitress
Santeria Pizza and Pasta
Wellington Central, Wellington
11.2021 - 02.2022
- Greeted guests and answered questions about menu items.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Served food and beverages to patrons and confirmed complete orders.
Food and Beverage Attendant
EP Catering
Auckland, Auckland
03.2019 - 12.2020
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Responded quickly to customer complaints or special requests in a professional manner.
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
Education
Bachelor of Commerce - Human Resources Employment Relations Management
Victoria University Of Wellington
Wellington, NZ11-2024
Skills
- Expense Management
- Database Entry
- Report Writing
- Invoice Processing
- Project Coordination
- Client Relations
- Calendar Management
- Personal Correspondence
- Appointment Scheduling
References
References available upon request.
Timeline
Personal Assistant
Gerry Hetet
08.2023 - Current
Business Administrator
IHC
09.2022 - 01.2023
Waitress
Santeria Pizza and Pasta
11.2021 - 02.2022
Food and Beverage Attendant
EP Catering
03.2019 - 12.2020
Bachelor of Commerce - Human Resources Employment Relations Management
Victoria University Of Wellington
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