Summary
Overview
Work History
Education
Skills
Education
References
Timeline
Generic

Emily Hooley

Auckland

Summary

Dynamic professional known for building strong relationships with colleagues and clients, encouraging collaboration while also excelling in independent work. Demonstrates reliability and a positive attitude, consistently contributing to team morale and productivity. Committed to taking on additional responsibilities and enhancing team performance through dedication and hard work.

Overview

6
6
years of professional experience

Work History

Solar Advisor/Sales Consultant

Lightforce Solar
Mt Eden, Auckland
03.2023 - Current
  • Prepared detailed proposals, quotes, and presentations for solar customers.
  • Explained functionality and benefits of solar technology to clients.
  • Guiding people to achieve their goals of lowering power bills and installing solar on their homes.
  • Conducted research and provided advice on the best solar energy solutions for clients.
  • Maintained detailed records of all customer interactions, including notes from sales calls and follow-up activities.
  • I started working on quality assurance to review systems with an electrician, to push them through to the finance team.
  • Demonstrated strong time management and multitasking skills.

Assistant Manager

Skechers
Auckland
05.2022 - 02.2023
  • Operated efficiently in fast-paced outlet environment.
  • Building customer relationships daily.
  • Collaborated with managers to ensure a productive work environment.
  • Managed multiple tasks and delegated them efficiently.

Sales Assistant

Stylerunner
Newmarket, Auckland
12.2021 - 04.2022
  • Handled returns and exchanges according to company policies.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Managed cash register transactions accurately and efficiently.
  • Managed daily sales floor operations, ensuring optimal customer service and satisfaction.

Sales Assistant

The Athletes Foot
Albany, Auckland
03.2021 - 11.2021
  • Sold various products by explaining unique features, and educating customers on usage.
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Dedicated time to independent study from home.

Waitress

Waipuna Hotel & Conference Centre
, Auckland
08.2018 - 12.2020
  • Served food and beverages for breakfast, lunch, and dinner service.
  • Developed positive relationships with regular customers through friendly conversation.
  • Developing my customer service skills and knowledge as much as possible.

Education

Pakuranga College
Auckland
12-2022

Skills

  • Proposal development
  • Product presentation
  • Cross-functional coordination

Education

  • Studied first year Bachelor of Health Science (Physiotherapy)
  • Achieved my level 1,2, and 3 in NCEA with a merit endorsed in level 2 and 3

References

References available upon request.

Timeline

Solar Advisor/Sales Consultant

Lightforce Solar
03.2023 - Current

Assistant Manager

Skechers
05.2022 - 02.2023

Sales Assistant

Stylerunner
12.2021 - 04.2022

Sales Assistant

The Athletes Foot
03.2021 - 11.2021

Waitress

Waipuna Hotel & Conference Centre
08.2018 - 12.2020

Pakuranga College

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Emily Hooley