Emily Ieru
Glen Eden,Auckland
Summary
I have been with The Warehouse Group for 14 years now. Started working here as a quiet teenager with no prior work experience.
In my time here I have gained alot of experience dealing with different customers in all kinds of situations, and have developed stronger people skills as a result.
I enjoy being a part of an awesome team, working together to achieve the same goal.
I'm now looking to move on to something new, where I can bring my skills and experience. And also learn new skills, gain more experience and meet new people.
Overview
14
14
years of professional experience
Work History
Retail / Customer Service
The Warehouse
10.2010 - Current
My role as a team member at The Warehouse is ultimately to ensure the customer leaves the store happy. By providing the best customer service/experience possible.
I spend most of my day merchandising stock, making sure stock is available, presentable and easy for the customer to access.
My role is definately customer focused. Helping customers with their enquiries, including finance applications for hire purchase, laybys, stock availability and general product knowledge.
Education
Y9 -Y11 -
Kelston Girls College
Kelston, AUKL1 Data Entry / Computing -
Poutama
Auckland City12.2008
Skills
- People skills
I enjoy meeting people from all walks of life, getting to know their stories
- Communication Written/Verbal
I have excellent written and verbal communication skills I enjoy being able to help people who dont speak English, where there's a will there's a way (Google translate)
- Team work
Being able to work in a team environment where we can share ideas and encouragement is a motivation for me
- Customer Service / Listening
Listening to what the customer wants, so I am able to help them find the right product
- Product knowledge
Being able to answer questions about the products we sell, gives the customer confidence in their decision to buy
Timeline
Retail / Customer Service
The Warehouse
10.2010 - Current
Y9 -Y11 -
Kelston Girls College
L1 Data Entry / Computing -
Poutama
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