Emily Johnston
Christchurch,Bryndwr
Summary
I am a friendly customer service assistant skilled at greeting customers, collecting payments and handling customer complaints.
Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Customer Sales Assistant
Kmart
05.2023 - Current
- Checkout operation, including processing returns and purchases, as well as monitoring the self-checkouts.
- Processing cash and credit transactions accurately.
- Ensuring customer satisfaction by providing timely and accurate product information, as well as answering general questions.
- Resolving customer complaints professionally.
- Unboxing and loading items to be placed on the shop floor. This included large boxes of product.
- Maintaining a tidy shop floor and keep items organised.
- Scanning receipts at the door for security purposes.
Kitchen Hand
27 Steps Restaurant
12.2022 - 05.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Rubbish disposal.
- Collaborated with other kitchen staff members to ensure efficiency during peak dining hours.
- Assisted the kitchen staff with closing duties at the end of the shift.
- Reason For Leaving: Late hours interfered with schooling
Administration Assistant
Mackay Bailey Limited
12.2021 - 12.2022
- I worked for Mackay Bailey Limited in December 2021 and December 2022.
- Packing diaries and newsletters and affixing address labels.
- Working through various spreadsheets to ensure all clients received the correct combination of items.
- Decorating the office for Christmas.
- Ad-hoc jobs as requested.
Circular Delivery Person
Ovato
01.2021 - 01.2022
- Folding groups of circulars
- Providing timely and accurate deliveries, within a certain timeframe each week.
Education
Ao Tawhiti Unlimited Discovery
Christchurch, NZSkills
- Customer Service
- Work Ethic and Integrity
- Resilience and persistence
- Friendly and Positive Personality
Personal Information
Date of Birth: 04/13/07
References
- Miriam Denny, Counsellor at Ao Tawhiti, 021 759 309, Miriam.denny@aotawhiti.school.nz
- Megan Powell, Associate at Mackay Bailey Limited, (03) 341 0930, meganp@mackaybailey.co.nz
Timeline
Customer Sales Assistant
Kmart
05.2023 - Current
Kitchen Hand
27 Steps Restaurant
12.2022 - 05.2023
Administration Assistant
Mackay Bailey Limited
12.2021 - 12.2022
Circular Delivery Person
Ovato
01.2021 - 01.2022
Ao Tawhiti Unlimited Discovery
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