Emily Matautia
Auckland,AUK
Summary
Detail-oriented team player known for strong customer service and operational efficiency. Experienced in maintaining high standards of cleanliness and quality, contributing to a positive dining and shopping experience. Ready to support organizational goals through dedicated service and collaboration.
Overview
7
7
years of professional experience
Work History
Team Member
KFC
Henderson, AUK
10.2025 - Current
- Delivered exceptional customer service in high-volume environment.
- Operated kitchen equipment efficiently to maintain food quality standards.
- Collaborated with team members to ensure timely order preparation and delivery.
- Assisted in maintaining cleanliness and organization of workstations to meet health regulations.
Store Person
Gilmours Central
Mount Roskill, AUK
03.2024 - 09.2025
- Assisted customers in product selection and provided knowledgeable recommendations.
- Operated point-of-sale system efficiently to process transactions accurately.
- Collaborated with team members to enhance store presentation and merchandising strategies.
- Ensured compliance with safety regulations while handling products and equipment.
Crew Member
McDonald's
Mount Roskill, AUK
05.2022 - 04.2023
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment and tools efficiently, adhering to safety and sanitation standards.
- Collaborated with team members to maintain smooth operations during peak hours, enhancing workflow efficiency.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cleaner
Gabriel Cleaning Services Ltd
Lynfield
01.2021 - 02.2022
- Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, with proficiency.
- Followed safety protocols and guidelines to minimize hazards during cleaning tasks.
- Used time management and efficient cleaning methods to meet deadlines.
Store Person
Hancocks Wine&Spirit Merchants
Mt Wellington
06.2019 - 12.2019
- Maintained inventory levels through regular stock checks and organization.
- Carefully packaged finished products and prepared for shipment.
- Maintained high-quality standards for all manufactured products, ensuring customer satisfaction.
- Enhanced product assembly line speed without compromising on quality, meeting increased demand.
Education
High School Diploma - Pre-Nursing Level 4
NZMA
Symonds St07-2026
High School Diploma - New Start General
University of Auckland
Auckland, NZ06-2025
High School Diploma -
Marcellin College
Royal Oak, NZ10-2021
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Clear communication
Timeline
Team Member
KFC
10.2025 - Current
Store Person
Gilmours Central
03.2024 - 09.2025
Crew Member
McDonald's
05.2022 - 04.2023
Cleaner
Gabriel Cleaning Services Ltd
01.2021 - 02.2022
Store Person
Hancocks Wine&Spirit Merchants
06.2019 - 12.2019
High School Diploma - Pre-Nursing Level 4
NZMA
High School Diploma - New Start General
University of Auckland
High School Diploma -
Marcellin College