Emily Oughton
Twizel,Twizel
Summary
I am trustworthy, honest, hardworking and definitely a real people person. I love to show every person in the work environment that I care for them. I am looking for a job in a busy work environment, with a good working atmosphere where staff work well together. I am looking for something with a bit more of a challenge for myself, to learn new skills and push myself to be the best me. I am 18 years old with a current New Zealand restricted license. In my spare time I enjoy watching sport, hanging with friends and family and having a bbq and a quite drink.
Overview
3
3
years of professional experience
Work History
Early Childhood Educator
Twizel Early Learning Centre
Twizel, Twizel
07.2024 - Current
- Implemented appropriate strategies to manage challenging behaviors.
- Fostered an atmosphere that encourages respect for all individuals regardless of gender, race or religion.
- Observed and monitored the behavior of children in order to ensure safety and provide positive guidance.
Bartender
Combined Services Club
Twizel, Twizel
02.2024 - 03.2024
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
Customer Service Representative
PGG Wrightson
Robin Mann Place, Christchurch
07.2023 - 11.2023
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Early Childhood Teacher
Twizel Early Learning Center
, Twizel
04.2023 - 06.2023
- Facilitated positive interactions between children by modeling appropriate behavior.
- Assessed children's abilities, strengths, interests and needs through observations.
- Engaged with parents and guardians regularly to discuss their child's progress.
Front of House Team Member
Ministry Of Works Bar and Eatery
, Twizel
10.2022 - 02.2023
- Greeted guests and managed seating arrangements.
- Assisted in taking orders and ensured accurate delivery of food items to customers.
- Operated cash registers accurately and efficiently processed payments from customers.
Front of House Team Member
ReBurger
Rolleston, Christchurch
06.2022 - 10.2022
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Made meals in accordance with company standards and requirements.
- Maintained safe food handling practices to prevent germ spread.
- Greeted and talked pleasantly with customers to promote positive image for business.
Bartender
Top Hut/65&Dine
, Twizel
12.2021 - 02.2022
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
Education
Early Childhood Education Level 3 -
Ara Institute of Canterbury
Christchurch, NZ07.2022
Hospitality Certificate Level 2 -
Ara Institute of Canterbury
Christchurch, NZ11.2021
NCEA LEVEL 1 -
Lincoln High School
Lincoln, NZ11-2021
Skills
- Communication
- Teamwork
- Time Management
- Creativity
- Problem Solving
- Customer Service
- Behavioral modeling
- Classroom Management
- Individualized support
- Beverage Preparation
- Call Management
- Inbound and Outbound Calling
Referees
Tyler Burgess - General Manager, Flatstone Hospitality - 0273245688
Jo Rusbatch - Head Teacher at Twizel Early Learning Centre - 0274116929
Lauren Hedges - Manager PGG Wrightson - 0221330079
Timeline
Early Childhood Educator
Twizel Early Learning Centre
07.2024 - Current
Bartender
Combined Services Club
02.2024 - 03.2024
Customer Service Representative
PGG Wrightson
07.2023 - 11.2023
Early Childhood Teacher
Twizel Early Learning Center
04.2023 - 06.2023
Front of House Team Member
Ministry Of Works Bar and Eatery
10.2022 - 02.2023
Front of House Team Member
ReBurger
06.2022 - 10.2022
Bartender
Top Hut/65&Dine
12.2021 - 02.2022
Early Childhood Education Level 3 -
Ara Institute of Canterbury
Hospitality Certificate Level 2 -
Ara Institute of Canterbury
NCEA LEVEL 1 -
Lincoln High School
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