Emily Seng
Whangarei,new Zealand,Whangarei
Summary
Dedicated caregiver with proven expertise in patient care, medication administration, and emotional support, honed across roles at Hummingbird Hospital and private homes. Excelled in delivering compassionate care, improving patient satisfaction, and maintaining meticulous medical records. Adept at fostering patient independence, highlighted by a flexible approach and strong problem-solving skills.
Overview
5
5
years of professional experience
Work History
Caregiver
Hummingbird Hospital
93 Fourth Avenue Woodhill Whangarei,new Zealand
10.2023 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Private Home Caregiver
Ramirez House
Phillipines
10.2020 - 12.2022
- Enhanced client comfort by providing compassionate and attentive care in a private home setting.
- Demonstrated cultural competency by respecting diverse backgrounds, perspectives, values, and beliefs of clients served in the private home environment.
- Delivered exceptional patient-centered care by responding promptly to emergencies providing timely assistance.
- Provided essential personal care services such as bathing, grooming, dressing, toileting assistance, ensuring dignity and respect at all times.
- Prepared nutritious meals according to individual dietary requirements while considering preferences for taste and presentation.
- Conducted regular assessments on clients'' well-being through structured evaluations ensuring that any concerning observations were promptly reported.
- Developed strong rapport with clients through active listening skills, empathy, patience, and humor when appropriate.
- Supported families by offering respite care services during periods of caregiver absence or increased need for assistance.
- Assisted clients with mobility challenges, utilizing adaptive equipment and techniques to promote safe movement within the home environment.
- Promoted independence and wellness for clients through personalized daily living assistance and support.
- Ensured safety of clients by diligently following care plans, monitoring health conditions, and reporting changes to healthcare professionals.
- Facilitated effective communication between clients, family members, and healthcare providers to maintain continuity of care.
- Improved overall quality of life for clients by addressing their physical, emotional, social, and cognitive needs in a holistic manner.
- Maintained clean and organized living spaces for clients'' well-being and peace of mind.
- Managed household tasks efficiently such as laundry, light housekeeping duties relating to the client''s immediate environment without compromising quality of care provided to the client.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Completed regular check-ins and progress report for each client.
- Assisted with daily living activities, running errands, and household chores.
Nursing Assistant
Naic Doctora Hospital
Phillipines
10.2019 - 10.2022
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Facilitated efficient patient transfers, reducing risk of injury through proper body mechanics and use of assistive devices.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
- Streamlined workflow for nursing staff by efficiently managing supplies inventory and restocking necessary items in a timely manner.
- Expedited response times to call lights, boosting overall patient satisfaction levels during their stay at the facility.
- Aided in the prevention of pressure ulcers through diligent monitoring and implementation of appropriate turning schedules for bedridden patients.
- Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
- Provided effective pre-and post-operative care by preparing patients for surgery, monitoring vital signs, and assisting with pain management techniques.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans for optimal patient outcomes.
- Conducted patient and family education on the importance of proper nutrition, exercise, and self-care practices to foster overall health and wellbeing.
- Educated patients on prescribed medications, ensuring compliance with dosage instructions and awareness of potential side effects.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
Education
College Graduate - Information Technology
Sti College School
Phillipines05.2012
Vocational - Healthcare Services
Beatitudes Tecnological College Foundation
Phillipines05.2012
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Housekeeping
- Strong Ethics
- Meal Preparation
- Housekeeping tasks
- Relationship Building
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
- Flexible schedule and availability
- Patient Companionship
- Dementia Care
- Compassionate communication
- Medical record-keeping
- Medication and Appointment Reminders
- Supportive Companionship
- Alzheimer's Care
- Direct Patient Care
- Behavioral Management
- Documentation
- COVID-19 Safety Policies
- Mobility Assistance
- Special Needs Care
- Client documentation
- Heavy Lifting
- Medication Administration
- Behavior redirection
- Patient Management
- ADL Assistance
- Client Transportation
- Incident Reporting
- Care plan assessment
- End of life care
- Care Plan Management
- Hoyer Lifting Equipment
- Nutrition knowledge
- Progress Documentation
- Patient Assessments
- Complex Problem-Solving
- Care Plan Adherence
- Records Management
- Transportation Services
- PPE Usage
- Medical Records Management
- Records Maintenance
- Physical therapy support
- Indirect Patient Care
- Chronic Illness Management
- Medical office administration
- Case Management
- State regulations knowledge
- Bedside Care
- Clear Communication
- Ability to Lift
- Personal Care Worker
- Supportive Personality
- Caring Companionship
- Household Cleaning
- Decision-Making
- Personal Care Aide
- Meal Planning and Preparation
- Cooking meals
- Team Collaboration
- Documentation and Recordkeeping
- First Aid Certification
- Medication Management
- Errands
- Light Housekeeping
- Vitals Monitoring and Documentation
- Light Cleaning
- Certified in CPR/AED
- Safety Compliance
- Wound Care
- Childcare experience
- Client satisfaction
Timeline
Caregiver
Hummingbird Hospital
10.2023 - Current
Private Home Caregiver
Ramirez House
10.2020 - 12.2022
Nursing Assistant
Naic Doctora Hospital
10.2019 - 10.2022
College Graduate - Information Technology
Sti College School
Vocational - Healthcare Services
Beatitudes Tecnological College Foundation