Emily Videbeck
The Espy Cafe
Whitianga
2
Languages
5
years of professional experience
Hospitality worker with hands-on experience in customer service, till handling, and cleaning. Supported opening and closing duties, and covered extra shifts when needed. A hard worker focused on fast and efficient service, hygiene, and a positive customer experience.
Work History
Hospitality Worker
5 Years 4 Months- Delivered attentive table service and anticipated guest needs.
- Trained new younger team members on service standards and café maintenance routines.
- Worked the till and provided friendly and professional customer service.
- Monitored dining areas for cleanliness, restocked service stations, and upheld hygiene standards.
- Supported opening and closing duties, ensuring readiness for each shift.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Performed general cleaning by regularly wiping surfaces, sweeping and mopping floors, washing dishes and emptying trash.
- Reduced risks by maintaining clean and organised work environment.
Hospitality Worker
1 Year 3 Months- Provided smooth and fast table service.
- Took into account customers' dietary needs and preferences.
- Greeted customers by the door with an upbeat and professional attitude.
- Supported business by working extra hours and covering shifts as needed.
Education
Bachelor of Arts - Psychology
High School Diploma
- Endorsed with Merit in NCEA Level 2
- Endorsed with Merit in Level 2 English
- Endorsed with Excellence in Level 2 Japanese
Skills
Strong work ethic
Willingness to learn
Use of initiative
Attention to detail
Customer service
Cash register operation
Beverage preparation
Cleaning and sanitation
Inventory restocking
Communication with staff and customers
Languages
English
Native or Bilingual
Japanese
Elementary
Timeline
Hospitality Worker
Marina Bay Bar and Eatery
03.2025 - 06.2026Read More
Hospitality Worker
The Espy Cafe
06.2021 - CurrentRead More
University of Waikato
Bachelor of Arts from Psychology
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Mercury Bay Area School
High School Diploma
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