Summary
Overview
Work History
Skills
Languages
References
Timeline
Generic

Emma Ah Tune

2 Kuaha Rd, Massey,Auckland

Summary

Versatile professional adept in financial analysis, audit support, account reconciliations and collections. Proficient in preparing financial statements, monitoring controls and completing closings. Highly detail-oriented, proactive, and diligent. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

41
41
years of professional experience

Work History

Financial Administrator

Countdown Supermarket
Kelston, Auckland
12.2006 - Current
  • Assisted in the preparation of annual audit documents.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • End of day cash counts and bank deposits. Documenting daily cash counts.
  • Verified employee hours worked against timesheets provided by supervisors.
  • Maintained accurate records of employee attendance, leave balances and tax information.
  • Responded to questions from employees about their paychecks or deductions via email or phone calls in a timely manner.
  • Processed payroll information, including wages, deductions, and leave for employees at the Kelston Branch, into the system.
  • Processed off-cycle payments accurately within specified deadlines.
  • Onboarded new employees in time reporting and payroll systems.
  • Managed filing system for invoices and other related documents.
  • Performed data entry of invoices into financial systems and databases.

Checkout Supervisor

Countdown Supermarket
Kelston, Auckland
12.2006 - Current
  • Handled daily banking activities such as deposits, withdrawals, transfers.
  • Ensured accuracy of customer transactions by verifying items and pricing.
  • Performed regular audits of registers and POS systems for accuracy.
  • Monitored the checkout process to ensure efficient service for customers.
  • Maintained cleanliness standards at all checkout counters throughout the store.
  • Resolved customer complaints in an efficient and courteous manner.
  • Organized staff schedules to ensure adequate coverage during peak hours.
  • Assisted with inventory control processes including tracking stock levels.
  • Maintained up-to-date knowledge of store products and services.
  • Coordinated with other departments within the store to resolve customer issues quickly.

Supervisor

Samoa National Provident Fund
Apia, Samoa
02.1988 - 02.2006
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Directed and supervised a team of 2 employees in daily operations.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Managed budget for department, ensuring all expenses stayed within allocated funds.
  • Balancing End of month reports before distributing to various departments

Senior Data Entry Clerk

Samoa National Provident Fund
Apia, Samoa
01.1984 - 02.1988
  • Updated databases when necessary by adding, deleting, or modifying existing entries.
  • Compiled lists of customers' accounts requiring updates due to changes in their status or other factors.
  • Prepared detailed summaries of collected data for internal reporting purposes.
  • Entering withdrawals, receipts, small loans, investment approvals, contribution schedules, journal entries, and payments into the system.
  • Reviewed incoming documents for accuracy and completeness prior to processing them.
  • Provided support services such as responding to inquiries regarding entered records.
  • Verified and corrected data entered into databases or spreadsheets.

Skills

  • Cost Control
  • Bank Reconciliation
  • Payroll Processing
  • Staff Management
  • Goal-Oriented
  • Processes and procedures
  • Office Administration
  • Timesheet Processing
  • Customer Service
  • Business Administration
  • MS Office
  • MYOB User

Languages

English
Full Professional
Samoan
Native/ Bilingual

References

References available upon request.

Timeline

Financial Administrator

Countdown Supermarket
12.2006 - Current

Checkout Supervisor

Countdown Supermarket
12.2006 - Current

Supervisor

Samoa National Provident Fund
02.1988 - 02.2006

Senior Data Entry Clerk

Samoa National Provident Fund
01.1984 - 02.1988

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Emma Ah Tune