Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Driver License
Referees
Timeline
Generic

Emma Charteris

Hauraki District,Paeroa

Summary

I am 17 years of age and have been in the workforce for about seven months now as an All-Round Assistant at NV Motorcycles (as stated below). I am now looking for a new full-time job elsewhere, as my hours have been reduced. I love meeting new people and creating positive, healthy relationships. I am able to keep a conversation and assist and direct people with any inquiries they may have. I have a positive, can-do attitude, and a strong mindset when it comes to achieving my goals. I value my relationships with my friends, family, and coworkers, and do everything possible to maintain these relationships.

I am a positive and flexible All Round Assistant at NV Motorcycles with experience in customer service, inventory management and maintaining a clean and tidy workspace. Skilled in using the Orion system for order processing, purchase ordering, stock taking, invoicing, and customer receipts. Able to maintain positive relationships with fellow employees and use teamwork to resolve any problems or inquiries to ensure customer satisfaction.

Overview

1
1
Certification

Work History

All Round Assistant

NV Motorcycles
Waikato, Morrinsville
11.2024 - Current
  • Kept shelves fully stocked and tidy.
  • Cleaned and maintained office areas, and showroom.
  • Answered incoming calls and assisted with inquiries, directing them to the correct personnel.
  • Worked with the "Orion" system, including tasks such as purchase ordering, invoicing, stocktaking, and customer receipts.
  • Received, packaged, and distributed courier parcels.
  • Greeted customers in a professional, positive manner, and assisted with any requirements.
  • Organized parts in the storage room.
  • I kept a positive environment with my fellow employees.
  • Used EFTPOS systems for payments.
  • I answered any emails that I could assist with.
  • Directed parts to their correct jobs/mechanic.
  • I found motorcycle parts through the correct website and parts catalog.
  • Scheduled bookings for the workshop.
  • Loaded bikes and customers into our system.
  • Completed my everyday duties accurately and efficiently.
  • Completed routine cleaning and maintenance.
  • Regular stock take, to keep everything up to date.
  • Collaborated with fellow employees to find solutions to any problems.

Education

NCEA Level 1 & 2 -

Hauraki Plains College
Ngatea
09-2024

Skills

  • Customer service
  • Effective communication
  • Cash handling
  • Inventory management
  • Parts ordering
  • Problem solving
  • Team collaboration
  • Time management
  • Workflow coordination
  • Supply restocking
  • Professionalism
  • Administrative duties
  • Telephone and email experience
  • Experience in Orion software
  • Materials distribution
  • Verbal and written communication
  • Mail handling
  • Invoice processing
  • Record keeping
  • Interpersonal skills
  • Client interaction
  • Multitasking
  • Flexibility and adaptability
  • Professional and mature
  • Cleaning and maintaining

Affiliations

  • Field hockey
  • Weekend traveling with friends
  • Valued family time
  • Trying new experiences and visiting new places

Accomplishments

  • 2023 & 2024 MVP of the Hauraki Plains College 1st XI Girls Hockey Team

Certification

  • NCEA Level 1
  • NCEA Level 2

Driver License

  • Restricted New Zealand car driver license (Class 2 driver license)

Referees

  • On request

Timeline

All Round Assistant

NV Motorcycles
11.2024 - Current

NCEA Level 1 & 2 -

Hauraki Plains College

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Emma Charteris