Summary
Overview
Work History
Education
Skills
References
Timeline
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EMMA DUNBAR

Auckland

Summary

I am a hardworking individual and I strive to perform to the best of my abilities to achieve my goals. My self motivation and willingness to complete tasks to the highest has helped me develop strong problem-solving skills in a variety of situations. I am adaptable, flexible, and able to learn quickly in any environment. I can relate to a wide range of people and have developed my customer service skills as shown in my variety of work experiences. Most importantly I enjoy what I do and have fun doing it.

Overview

8
8
years of professional experience

Work History

Animal Caregiver/Receptionist

Pets In The City
05.2022 - Current
  • Monitored the health and well being of all dogs under my care.
  • Maintained a sanitary and safe environment for both the dogs and staff members.
  • Trained new employees how to follow cleaning procedure and what to look out for when caring for the dogs.
  • Managing the reception area and maintaining a high standard of cleanliness.
  • Performed administrative tasks such as data entry, photo copying, faxing and printing.
  • Handled all incoming and outgoing phone calls.
  • Successfully managed all information using Gingr for all hotel/daycare/grooming animals, checking in and checking out, vet records, bookings and billing.



Retail Assistant

Max Fashion
07.2021 - 04.2022
  • Sold a wide variety of goods to people from various cultural and professional backgrounds
  • Regularly involved in restocking items, cash handling skills, banking, stocktaking, accounting, and the ability to handle customer enquiries by phone and in person
  • Ensured the store standards were kept to the highest degree

Nanny

Private
02.2020 - 09.2020
  • Picking up from school
  • Organizing creative activities and educational games
  • Preparing meals

Nurse's Assistant

Auckland Clinical Studies
12.2018 - 12.2019
  • Take and record the patient's blood pressure, weight, height, ECGS, apply holter monitors, urine samples
  • Make beds and maintain a clean and safe environment for patients
  • Prepare meals for all the patients

Animal Handler

Jet Pets
01.2018 - 12.2018
  • To handle all animals in a manner that keeps owners' content and the animals comfortable and safe
  • Keep the warehouse clean including the kennels and cattery
  • Complete all job file documentation and instructions within
  • Greet customers at the depot for pickups and drop offs
  • Assist veterinary staff while sessions with pets

Airport Passenger Assistant

Auckland Airport
11.2016 - 12.2017
  • Helping customers in transit, aiding and information in a courteous manner
  • Respond to requests from operations Supervisor to assist passenger flow through the terminal
  • Ensure customers receive high standards of customer service
  • Following health and safety policies and procedures
  • Concierge Services - baggage handling, pushing wheelchairs and strollers

Education

Dog Pyschology and Training -

Learning Cloud
10.2021

Diploma - Photography

Whitecliffe College of Arts and Desgin
11.2017

Skills

  • Problem-solving
  • Strong communication
  • Order management
  • Scheduling
  • Temperament evaluation
  • Facility upkeep
  • Pet interaction
  • Pet first aid

References

On Request

Timeline

Animal Caregiver/Receptionist

Pets In The City
05.2022 - Current

Retail Assistant

Max Fashion
07.2021 - 04.2022

Nanny

Private
02.2020 - 09.2020

Nurse's Assistant

Auckland Clinical Studies
12.2018 - 12.2019

Animal Handler

Jet Pets
01.2018 - 12.2018

Airport Passenger Assistant

Auckland Airport
11.2016 - 12.2017

Diploma - Photography

Whitecliffe College of Arts and Desgin

Dog Pyschology and Training -

Learning Cloud

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EMMA DUNBAR