Emma Field
Ohaupo
Summary
Proven track record in enhancing productivity and customer satisfaction at Farm Source, leveraging skills in relationship building and dairy operations. Expert in collaborative teamwork and efficient sales process design, significantly improving analyst proficiency and customer care. Achieved notable improvements in livestock health and sales efficiency.
Overview
2
2
years of professional experience
Work History
Farm Source
Jess
02.2024 - Current
- Improved internal training programs by developing resources aimed at increasing analyst proficiency across all aspects of the role.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Worked closely with marketing teams to develop targeted campaigns that supported sales initiatives.
- Streamlined sales processes for improved efficiency, resulting in increased productivity.
Farm Source
Sarah-Jane
10.2022 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
Field Farms
Stephen & Sheree Field
01.2022 - 12.2023
- Rotated animals between grazing areas to provide enough access to food.
- Examined animals for signs of sickness and overall herd health.
- Administered pest or weed control initiatives which included location and identification of targets, chemical selection, and application methods.
- Enhanced overall herd health through regular monitoring of calves for illnesses and timely medical intervention.
- Maintained accurate records for each calf, tracking growth progress and vaccination schedules.
Education
Diploma of Agriculture -
Lincoln University
Lincoln, NZ03.2025
NCEA - NCEA Level 1,2,3
St Peters Cambridge
11.2023
Skills
- Collaborative Teamwork
- Data Interpretation
- Relationship Building
- Customer service and care
- Team Collaboration
- Cash Handling
- Stock management
- Dairy operations
- Livestock management
Timeline
Farm Source
Jess
02.2024 - Current
Farm Source
Sarah-Jane
10.2022 - 02.2024
Field Farms
Stephen & Sheree Field
01.2022 - 12.2023
Diploma of Agriculture -
Lincoln University
NCEA - NCEA Level 1,2,3
St Peters Cambridge
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