Emma Haselden
West Melton,Christchurch
Summary
I am a motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines through all of my previous jobs. I have always pursues every opportunity to support team members and proactively address issues as well i am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking a full-time position that offers professional challenges utilizing interpersonal skills, through excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Barista/Jump Gard
Mega Air
01.2021 - 12.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
Construction Worker
South Island Shotcrete
10.2022 - Current
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Operated power equipment to move materials and promote job efficiency.
waitress
Robert Harris Café, Hornby Mall
12.2019 - 01.2021
- My duties included, customer service and order / till management, table service, preparing coffees to order as well as table clearing and dishes.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Netball Umpire
Howzat
01.2018 - 01.2021
- Used whistle and hand signals to signal start and stop of games.
- Promoted good sportsmanship among players.
- Explained and taught regulations and rules to players and coaches.
- Navigated difficult situations using effective communication and explanation of game rules.
- Communicated with officials, coaches and players to provide information and discuss problems.
Transplanter
Southern Woods
11.2018 - 02.2019
- transplanted plants into larger pots and monitored their growth.
Receptionist
City Fitness Gym
05.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Education
Middleton Grange
Christchurch 11.2022
Health Science
Southern Institute of Technology
Christchurch11.2022
NZIS
Christchurch 11.2023
Skills
- Personal Skills
- Physical Strength
- Problem Solving
- Fast Learner
- Leadership
- Determined
- Strong minded
- Cash Register Operation
- Coffee Machinery
- Credit Card Transaction Processing
- Store Opening and Closing
- Closing Procedures
- First Aid Certificate
- Barista Certificate
- Laser Marking
- Standard Operating Procedures Understanding
- Safety Behaviors Expertise
Timeline
Receptionist
City Fitness Gym
05.2023 - Current
Construction Worker
South Island Shotcrete
10.2022 - Current
Barista/Jump Gard
Mega Air
01.2021 - 12.2021
waitress
Robert Harris Café, Hornby Mall
12.2019 - 01.2021
Transplanter
Southern Woods
11.2018 - 02.2019
Netball Umpire
Howzat
01.2018 - 01.2021
Middleton Grange
Health Science
Southern Institute of Technology
NZIS
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