Emma Kim
Christchurch,CAN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Subway
01.2019 - 01.2023
- Trained and mentored new staff, demonstrating leadership and communication skills.
- Cash handling. Cash transactions, processing payments accurately, and reconciling cash drawers at the end of shifts.
- Managed stock and inventory.
- Performed opening and closing duties as assigned by management.
- Monitored inventory levels of food items used during meal services.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Katsubi
Restaurant
01.2023 - 09.2024
- Exceptional customer service delivery, ensuring customer satisfaction.
- Time Management: Ability to prioritize tasks, handle multiple responsibilities efficiently, and work effectively under pressure during busy periods.
- Operated cash register to process customer payments accurately and efficiently.
- Checked expiration dates on products prior to stocking shelves or serving customers.
- Ensured that all food products were prepared fresh daily and stored properly.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
COS & WORKSOUT
Clothing store in Korea
09.2023 - 03.2024
- Managed stock, inventory, pre-orders, and display areas
- Collaborating with coworkers to ensure smooth operations, coordinating tasks, and supporting each other to deliver excellent service.
- Salesmanship
- Up-selling and suggestive selling techniques to increase revenue, such as promoting specials or add-on items to customers.
- Cash transactions, processing payments accurately, and reconciling cash drawers at the end of shifts.
- Coordinated retail product display, stocking and pricing.
- Maintained a clean and orderly retail environment.
Cafe Akin
and Cafe Doubles
04.2024 - Current
- Provided excellent customer service by responding promptly to inquiries and resolving any complaints or issues quickly.
- Stocked service areas with napkins, utensils, condiments, and other supplies.
- Communicated effectively with kitchen staff regarding order accuracy and delivery times.
- Performed opening, closing duties such as setting up, breaking down stations prior to, after shift hours.
- Received payment from customers, processed credit card transactions, and issued change or receipts.
- Understanding and adhering to health and safety regulations, including food hygiene standards, and workplace safety protocols.
- Organized work duties to ensure efficient operation of the cafe during peak hours.
- Served customers by phone to take orders and answer product or service questions.
Education
Bachelor's of Criminal Justice -
University of Canterbury
New Zealand 07-2024
High School Diploma -
Papanui High
Christchurch, NZ12-2020
Skills
- Interpersonal skills
- Teamwork skills
- Flexible and Adaptable
- Attention to Detail
- Teamwork and Collaboration
- Dependable and Responsible
References
- Dave Mcgreggor, Manager of Subway, 021 088 60377, mcgregor.davidj@gmail.com
- Yangsook Park, Manager of Katsubi, 022 312 5566
- Jason Cho, Youth Leader at Christchurch Full Gospel Church, 021 118 4831, jasoncho924@gmail.com
Hobbies and Interests
- Photography
- Cafe/restaurant hunting with friends and family
- Church
- Reading
- Health, nutrition and wellbeing
Timeline
Cafe Akin
and Cafe Doubles
04.2024 - Current
COS & WORKSOUT
Clothing store in Korea
09.2023 - 03.2024
Katsubi
Restaurant
01.2023 - 09.2024
Subway
01.2019 - 01.2023
Bachelor's of Criminal Justice -
University of Canterbury
High School Diploma -
Papanui High
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